Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
• Ensured journey management and truck dispatch coordination.
• Ensured compliance with company policies and safety oversight.
• Ensured truck maintenance align with dispatch plan.
• Ensured drivers support and performance monitoring.
• Ensured cost management and operations efficiency.
• Ensured management of incident and problem resolution.
• Ensured documentation and record management are maintained well for audit.
• Prepared yearly, monthly, weekly and daily logistics plan and report to meet customer requirement
• Managed daily operations of the transportation department, ensured efficient fleet management.
• Ensured compliance with trucks operations and maintenance schedule, and that customers are satisfied with level of services provided.
• Supervised proper fleet management schedule to improve the availability and utilization of the fleet, reduce downtime and troubleshoots deviation from routes.
• Ensured all transportation record and logs are maintained accurately for audit and compliance.
• Prepared yearly, monthly, weekly and daily logistics plan and report to meet customer requirement
• Track vehicle movement using GPS tracking devices, ensure no safety violation.
• Ensured drivers adhere to company regulation and freight transportation laws.
• Coordinated with vendors and ensured timely delivery of orders.
• Oversaw stock control activities, including receiving, storage, and dispatch of goods.
• Utilized inventory management software to track stock and generate reports.
• Conducted inventory audits and ensured adherence to FIFO principles.
• Implemented safety procedures and ensured zero safety incidents during tenure.
• Maintained accurate stock records for efficient inventory management.
• Forecast supply and demand to prevent overstock and running out of stock.