ERICK CHARLES NG'INGO
Dodoma
Summary
I am looking forward to building on my extensive range of technical and managerial skills at management level within a suitably challenging role. Keen to achieve further professional development in the field of Human resource management.
Overview
13
13
years of professional experience
Work History
Zonal trade and marketing manager
Yas Tanzania
08.2024 - Current
- Sponsoring events and campaigns, owning the field KPI’audit to territory managers, new markets developments through market attack, buses management putting targets and audit all over the zone, branding visibility in 12 territories.
Branch Operations Supervisor/Buck up stock point controller
Tigo Tanzania
01.2015 - 01.2024
- Human Resource Development, Managing Agency Relationships, Customer service, Stock Point Control, Telecommunications and Device Financing
Back Up supervisor/Customer service and sales Representative (CSSR)
Tigo Tanzania
01.2014 - 01.2015
- Managing Agency, outdoor sales, facilitating product knowledge, customers retention, service quality assurance
Acting Human Resources
Njombe District Council
01.2012 - 01.2012
- Handle staffing issues, such as mediating disputes and directing disciplinary procedures
Education
Bachelor Degree of Business Administration - Human resources Management
St John's University of Tanzania
01.2013
Certificate of Advanced level - History, Geography and Economics
Meta High School
01.2010
Certificate of Ordinary level - Commerce and Bookkeeping as Main subjects
Forest Hill Secondary school
01.2007
Skills
- Language: English, Swahili
- Computer: Word, Excel, PowerPoint
References
Laverty, Khana, Customer Operation Manager (COPS)(TIGO), 0713123127, TIGO, P.O. BOX 2929, DAR-ES-SALAAM
Hobbies and Interests
I like Football, music.
ACTIVITIES
2014 - NOW Tigo Tanzania Outdoor sales, Engagement Activities, Radio Interviews To encourage product sales outside shops, product introduction and marketing, device sales that’s include device financing, tigo rusha sales, upselling and cross selling of tigo products.
ADDITIONAL INFORMATION
- Communication and Interpersonal.
- Team working and leadership skills. Experience of interacting and negotiating with people professionally.
- Organizational.
- Experience at managing time prioritizing tasks to accomplish projects efficiently and meet the deadlines.
Timeline
Zonal trade and marketing manager
Yas Tanzania
08.2024 - Current
Branch Operations Supervisor/Buck up stock point controller
Tigo Tanzania
01.2015 - 01.2024
Back Up supervisor/Customer service and sales Representative (CSSR)
Tigo Tanzania
01.2014 - 01.2015
Acting Human Resources
Njombe District Council
01.2012 - 01.2012
Certificate of Advanced level - History, Geography and Economics
Meta High School
Certificate of Ordinary level - Commerce and Bookkeeping as Main subjects
Forest Hill Secondary school
Bachelor Degree of Business Administration - Human resources Management
St John's University of Tanzania
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