ERICA SABUNI
Dar-es-salaam
Summary
Result focused with years of proven success in offering excellent management. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals even at high-pressure settings.
Overview
13
13
years of professional experience
Work History
Facility Manager
TSunny Polyclinic
Mbezi Beach, Dar Es Salaam
08.2023 - Current
- Coordinate the facility's health care services ensuring there is efficient care for all patients.
- Organize the facility's records. Prepare work schedules, create and implement policies for operational procedures.
- Create reports to analyze every department's effectiveness, oversee the facility's budgeting and accounting to ensure we are working within cost restraints.
- Stay up-to-date on new health care laws and regulations, medical and technology advances. Communicate policy updates to the health care staff.
- Handle business operations and medical needs.
- Conduct inspections of facility grounds, external structure, systems, and equipment.
- Contribute to organizational growth by supporting the onboarding of new employees and ensuring they had a comfortable work environment.
- Develop and oversee budgets for the facility and work within cost restraints.
Project Manager
Digital Divide Data Kenya and WeLocalize (Hybrid)
Dar Es Salaam, Tanzania.
02.2021 - 09.2023
- WeLocalize is outsourcing their projects to Digital Divide Data and I was in charge of receiving the projects, assigning them to specific linguists and ensuring an on time delivering of the projects back to WeLocalize while ensuring quality is adhered to
- Provided technical support and troubleshooting assistance when needed during localization projects.
- Organized team meetings to discuss strategies and review progress on current projects
- Analyzed feedback from customers regarding localizations and developed strategies to improve customer satisfaction
- Managed projects from different clientele thus including big organizations like Google, Meta (Facebook and WhatsApp), Uber, Apple Music and World Remit
- Managed three teams; Tanzanian team, Nigerian team and a team of Kenyan freelancers.
- Trained personnel on use of IT tools and applications.
- Monitored the progress of each localization project to ensure efficient use of resources.
- Resolved any issues or conflicts arising during the course of a localization project.
- Identified areas for improvement in existing processes related to localization projects and proposed solutions accordingly.
- Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
- Maintained close connection with project personnel to quickly identify and resolve problems.
ACCOUNTS ASSISTANT
St. Joseph University
Head Office, Ubungo Plaza, Dar Es Salaam.
01.2018 - 01.2021
- To provided essential day-to-day accounting support to more senior team members, such as preparing financial statements and accounts, managing ledgers, processing invoices and VAT returns.
- Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
- Transferred data and documents to facilitate system migration and software updates.
ASSOCIATE
Digital Divide Data Kenya LTD
Dar Es Salaam, Tanzania
01.2017 - 12.2017
- It was a short term donor (World Bank) funded project outsourced to DDD Kenya by Tanzania Commission for Science and Technology (COSTECH)
- Identify, analyze, and organize files and put them in a digitalized form.
INTERN
Dar Es Salaam Centre for Architectural Heritage
Dar Es Salaam, Tanzania
01.2016 - 12.2016
- Participated in campaigns aimed to raise awareness about how important it is to preserve the historical buildings in Dar es Salaam. Helped to set a map for various city tours aimed at bring awareness of the rich history the city of Dar es Salaam and how important the city's master plan is.
- I was a tour guide for the city tours.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Oversee the scheduling of important events and taking minutes of meetings.
- Was to fulfill tasks set out by supervisors from various departments.
INTERN
Electric Co
07.2015 - 09.2015
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
TRAINER
YWCA. (Young Women Christian Association)
01.2011 - 02.2015
- Throughout my college years I was an activist at YWCA with a role of teaching young girls about comprehensive sex education, making followups on school dropouts ensuring they get back to school and organizing entrepreneurial seminars for local women living with HIV.
Education
Advance Diploma in Accountancy -
St Augustine University of Tanzania
Mwanza, Tanzania.Certificate in Accountancy -
St Augustine University of Tanzania
Certificate of Secondary Educational Examination (CSEE) -
Loreto Girls Secondary School - Tanzania
Certificate of Primary Accomplishment -
St Theresa Rapogi Girls - Kenya
Skills
- Data administration, analysis and reporting
- People Management
- Communication
- Flexibility
- Testing and Troubleshooting
- Customer Needs Assessment
- Operations Oversight
- Performance Assessments
- Cost-reduction methods
- Project Team Coordination
Languages
Swahili
English
references
- Sonia Socaciu, Project Manager, WeLocalize, +40 (752) 805 385, sonia.socaciu@welocalize.com
- Fredrick Soo Nzioka, Project Manager (PMP), Digital Divide Data Kenya, +255 (0) 714 901 870, fredrick.soo@digitaldividedata.com
Timeline
Facility Manager
TSunny Polyclinic
08.2023 - Current
Project Manager
Digital Divide Data Kenya and WeLocalize (Hybrid)
02.2021 - 09.2023
ACCOUNTS ASSISTANT
St. Joseph University
01.2018 - 01.2021
ASSOCIATE
Digital Divide Data Kenya LTD
01.2017 - 12.2017
INTERN
Dar Es Salaam Centre for Architectural Heritage
01.2016 - 12.2016
INTERN
Electric Co
07.2015 - 09.2015
TRAINER
YWCA. (Young Women Christian Association)
01.2011 - 02.2015
Advance Diploma in Accountancy -
St Augustine University of Tanzania
Certificate in Accountancy -
St Augustine University of Tanzania
Certificate of Secondary Educational Examination (CSEE) -
Loreto Girls Secondary School - Tanzania
Certificate of Primary Accomplishment -
St Theresa Rapogi Girls - Kenya