Epiphania Mhaiki

With a six-year working experience and a very result-oriented work ethic my experience with people, brands, projects and products come a long way.As a seasoned Commercial Manager with over seven years of comprehensive experience, I have honed a skill set in spearheading business development, optimizing supply chain processes, and steering operations management. My expertise lies in driving growth and efficiency within the FMCG and Corporate sectors, where I have successfully led client relationship management initiatives, fostering g partnerships through securing lucrative deals. My strategic approach comes with a keen understanding of market dynamics, enabling me to deliver sustainable results and contribute significantly to organizational success. I take a lot of pride in setting milestones and crossing them, while effectively establishing loyalty through integrity, honesty and more importantly delivery.

With a six-year working experience and a very result-oriented work ethic my experience with people, brands, projects and products come a long way. I have been successful as an associate & manager in all 360 traditional & digital marketing, media production, events planning & organization and currently an e-commerce/consumer trade partnerships expert strongly skilled in relationship management, negotiations, strategic planning and problem solving. Having improved the company business through closing new clients and driving product & retail engagement. I am generally organized, dependable, and have had the proven ability to effectively work well in teams. I take a lot of pride in setting milestones and crossing them, while effectively establishing loyalty through integrity, honesty and more importantly delivery.

Title: MARKETING, PARTNERSHIPS, & COMMERCE EXPERT

• John Shio, Manager, +255746 562 276
• Ibrahim Nzutu, Mentor

Wasoko Global

• Achieved an improvement in working capital, elevating it from 2% to an impressive 84% by strategically converting prepayment accounts to credit accounts and facilitating the introduction of new deals.
• Successfully diversified the product portfolio by reducing the commodity product contribution by 60%, achieved through the addition of 10 new categories and adding 100 FMCG items into the product basket.
• Maintained an average monthly Gross Profit and Margin attainment of 7% by proactively securing new incentive deals and monitoring volume target accomplishments.
• Skillfully managed pricing strategies, ensuring 4% average margin per product, contributing to overall profitability.
• Implemented a highly efficient inventory management system, slashing average stock rotation from 30 days to 15 days by renegotiating purchasing MOQs with suppliers to align with Days on Hand metrics.
• Expanded the supplier base by introducing 30 new suppliers/contracts within Quota 1, enhancing procurement flexibility and competitive advantage.
• Secured 2 cross-border import deals, significantly boosting category margin growth from a modest 1% average to a robust 6%. Achieved a 150% increase in Sugar category margins, elevating them from an average of 2% to 5%, through strategic implementation of timely planning, sales, and pricing actions.
• Maintained optimal stock availability and rotation for Sugar, even during scarcity seasons, by implementing effective forecasting and procurement planning strategies.
• Spearheaded a transformational shift in Kenya, mitigating losses on sugar through the introduction of a new pricing and procurement process against volatile market price fluctuations.
• Expanded market presence by securing partnerships in Rwanda, Uganda, Kenya, and Zambia, fostering new avenues for growth and market penetration. Negotiated successful incentive deals averaging 4% with esteemed local manufacturers such as Illovo Sugar in Zambia & Tanzania and Transmara Sugar in Kenya, enhancing mutually beneficial relationships.