Enock Token Kiswaga
Summary
Dynamic media professional with a proven track record at National Housing Corporation, excelling in social media strategy and content creation. Adept at enhancing brand awareness and customer engagement, leveraging data analysis and strong relationship management skills to drive impactful marketing initiatives. Committed to delivering results and fostering innovative solutions.
Overview
19
19
years of professional experience
Work History
Consultant on Media
Uplands Radio
11.2018 - Current
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
- Reviewed existing policies and procedures to suggest necessary improvements.
Head of Social Media and Digital Marketing
National Housing Corporation (NHC)
01.2016 - 09.2018
- Responded promptly to comments or messages received from customers on various platforms while maintaining the highest level of professionalism at all times.
- Conducted keyword research to identify trending topics relevant to the business objectives and target audience needs.
- Researched industry-related topics to generate ideas for creating engaging content pieces such as blog posts or videos.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
- Maintained an up-to-date database containing contact information of influencers and partners working within the same sector.
Media Advisor
Former Prime Minister, Edward Lowassa
08.2014 - 12.2015
- Participated in promotional events to increase customer awareness of store offerings.
- Created marketing materials such as brochures, flyers and posters to promote store specials.
- Checked out customers quickly and accurately at the register while providing friendly customer service.
Supervisor
Tumaini International Radio
01.2014 - 07.2014
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Director of Programs and Station Manager
Pambazuko FM
12.2009 - 12.2010
- Managed budgeting and forecasting activities to ensure financial stability of programs.
- Established performance metrics to evaluate effectiveness of programs.
- Identified opportunities for new partnerships that could benefit the organization's programming efforts.
- Developed and implemented strategic plans for program operations and initiatives.
- Created detailed reports on progress, achievements, and areas needing additional resources or attention.
- Ensured compliance with relevant laws, regulations, policies, and procedures governing programs.
Journalist
Uplands Radio
01.2007 - 11.2009
- Provided support during live broadcasts of radio shows or television programs.
- Compiled research material into an organized format appropriate for the publication medium.
- Proofread articles prior to submission for errors in grammar or syntax.
Education
Bachelor of Arts - B.A of Journalism
University of South Africa
South Africa11-2013
Bachelor of Arts - Journalism Diploma
Dar Es Salaam School Of Journalist
Dar Es Salaam11-2007
Secondary Level - O'level
Vijana Secondary School
Dar Es Salaam10-2004
Primary Certificate
Igodivaa Primary School
Njombe10-2001
Skills
- Data analysis
- Social media strategy
- Content creation
- Customer relationship management
- Brand management
Languages
English
First Language
Personal Information
Referees
1. Ezekiel Kamwaga
Editor
Raia Mwema Newspaper
ekamwaga57@gmail.com
0786 722 303
2. Nehemiah Mchechu
Former Director General
National Housing Corporation (NHCO)
0659 749 583
3. Dr. Fidelice M.S Mafuniko
Chief Government Chemist
Email: cgc@gda.go.tz
0754 536 557
4. Dr. Ponziano Mponzi
Founder Kings FM Radio
Executive Chairman Ziano Investment
Finance and Operation Expert Social Impact Advisor
Email: mponzip@gmail.com
0767 600 604
Timeline
Consultant on Media
Uplands Radio
11.2018 - Current
Head of Social Media and Digital Marketing
National Housing Corporation (NHC)
01.2016 - 09.2018
Media Advisor
Former Prime Minister, Edward Lowassa
08.2014 - 12.2015
Supervisor
Tumaini International Radio
01.2014 - 07.2014
Director of Programs and Station Manager
Pambazuko FM
12.2009 - 12.2010
Journalist
Uplands Radio
01.2007 - 11.2009
Bachelor of Arts - B.A of Journalism
University of South Africa
Bachelor of Arts - Journalism Diploma
Dar Es Salaam School Of Journalist
Secondary Level - O'level
Vijana Secondary School
Primary Certificate
Igodivaa Primary School