ENIGHUHIA GODFREY MSUYA
Dar es salaam
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
28
28
years of professional experience
Work History
Visa Unit Supervisor
Embassy of the United States of America
Dar Es Salaam
03.2023 - Current
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored staff to enhance team performance and skill development.
- Coordinated schedules and assignments to optimize resource allocation.
- Conducted performance evaluations to assess employee contributions and growth potential.
- Evaluated assigned staff and met one-on-one with employees to discuss concerns and problems.
- Evaluated employee performance on a regular basis using measurable criteria such as quality assurance metrics.
- Reviewed customer service inquiries and complaints to identify areas for improvement within the unit.
- Provided leadership and direction to team members, ensuring all tasks were completed in a timely manner.
Non-Immigrant Visa Assistant
Embassy of the United States of America
Dar es Salaam
01.2019 - 01.2023
- Works as Administrative Assistant for the section serves as primary public contact, responding to inquiries by telephone and in person.
- Manages heavy volume of consular mail, including emails.
- Directs written and telephonic inquires as appropriate.
- Maintain Section operations by liaising with appropriate Mission sections to obtain supplies, services, transportation and make travel arrangements, as needed, manages public areas to maintain comfortable, clean waiting areas and facilities for public.
- Frequently checks notices and displays and discards out-dated or incorrect material.
- Programs regular rotation of Consular and Public Diplomacy multi-media products on media system for waiting room.
- Coordinated all aspects of the non-immigrant visa (NIV) process at post, resulting in the issuance of over 10,000 visa annually.
Visa Clerk
Embassy of the United States of America
Dar es Salaam
01.2013 - 01.2019
- Provide guidance and support to nonimmigrant and Immigrant visa applicants, reviewing applications for completeness and accuracy, performing front-line fraud detection functions, and verifying proper visa classifications of application.
- Data entry into NIV system using automated data systems such as bar code scanner and passport machine-readable zone reader, and reviews entered data for correctness, prints visas, inserts printed visa into passport, and passes back passports with visas.
- Maintain Section operations by liaising with appropriate Mission sections to obtain supplies, services, transportation and make travel arrangements, as needed.
- Serves as primary Consular sub-cashier. Collects cash and credit card transactions for fees from general public and also able to operate electronic cash register, prepare end-of-day reports for Main cashier.
- Serves as primary public contact for the Section, responding to inquiries by telephone and in person.
- Manages heavy volume of consular mail, including emails.
- Directs written and telephonic inquires as appropriate.
- Serves as timekeeper for section. Records time and attendance for all employees of Section. Manages time and attendance reporting through TATEL system.
Administrative Assistant
FHI360
01.2011 - 01.2012
- Provide secretarial services and routine administrative support to the company.
Administrative Support
Deloitte Consulting Ltd
01.2007 - 01.2011
- Provide administrative support to the Project Managers, ensuring version and change control of Project orientated documentation.
- Contribute to the completion of Project Board Reports Risk and Issues logs.
- Record and disseminate all meeting notes, agendas and minutes to the relevant audiences on time and in an accurate and auditable fashion.
- Assist the Parks and Open Spaces, Contracts & Major Projects Officer in their procurement and execution of contract duties.
- Manage general administrative duties, associated with information storage and retrieval.
- Organize meetings for various stakeholder and advisory groups, providing associated administrative support such as compiling agendas, taking and distributing minutes, arranging refreshments.
Personal Secretary/Assistant to the Managing Director
Ports & Rail Equipment (T) Ltd
01.2000 - 01.2007
- Record and handle all office correspondences and open and close files.
- Establish and organize effective filing system and keep company files.
- Preparing salary schedule.
- Assisting in tender bidding preparation, submission and attending tender opening ceremonies.
- Assist in preparation of reports, editing, graphics and bindings.
- Maintains a diary of appointments internal and external, meetings, official travelling and other schedule activities electronically and manually.
Personal Secretary to a Resident Engineer
Nicholas O’Dwyer & Company (N.O.D. Consult)
01.1998 - 01.1999
- Handling all secretarial duties to include, but not limited to organizing filing system and keep company files.
Education
Diploma - Caregiving
Alison Empower Yourself
Online Training08-2025
Certificate - Caregiving Skills – Dementia Care
Alison Empower Yourself
Online Course08-2025
Diploma - Business Administration
College of Business Education
Dar es salaam, Tanzania12.2008
Diploma - Secretarial Studies
Veneranda College
Dar es Salaam, Tanzania12.2003
Skills
- Customer service
- Caregiver training
- Administrative support
- Data entry
- Document management
- Time management
- Communication skills
- Conflict resolution
- Team collaboration
- Cross-cultural design
- Empathy and patience
- Resourcefulness and initiative
- Continuous learning mindset
- Process improvement
- Interpersonal communication
- Cultural sensitivity
- Self motivation
- Fraud detection
- Recordkeeping and data input
References
- Florence Lema, Senior Program Officer, Sauti Project, JHPIEGO TANZANIA, Florence.lema@jhpiego.org, flolema@yahoo.com, +255 715 669953
- Dr. Joseph L Ng’weshemi, Technical Director, Epic Project Tanzania, FHI360, jngweshemi@fhi360.org, +255 759 344353
- Newaho Bandawe Gunga, Finance & Grants Officer, FHI360 TANZANIA, ngunga@fhi360.org, +255 715 287995
- Grace G Mbunda, Criminal Fraud Investigator, U.S. Embassy, Dar es Salaam, P.O. Box 9123, Dar es Salaam, mbundag@state.gov, +255 783 411410
Personal Information
- Date of Birth: 03/29/77
- Gender: FEMALE
- Nationality: TANZANIAN
Other Experiences And Trainings
- 06/01/23, National Foreign Affairs Training Center, Washington, D.C, PC121 NIV LE Staff Workshop
- 10/01/17, National Foreign Affairs Training Center, Washington, D.C, PC121 NIV LE Staff Workshop
- 12/01/16, Foreign Service Institute, PC102IV – Immigrant Visas for LES
- 11/01/16, Foreign Service Institute, PC102NIV – Nonimmigrant Visas for LES
- 07/01/15, Foreign Service Institute, GFS50 – Basics of Time and Attendance for Overseas Staff
- 11/01/10, Confederation of Tanzania Industries, Aspiring Personal Assistant/Secretary
- 10/01/10, Sustainability Solutions, USAID Financial Management and Compliance
- 01/01/08, British Council, Advanced Effective Communication Skills
- 01/01/08, British Council, Advanced Report Writing Skills
- 06/01/23, Attended PC121 NIV LE Staff workshop in Washington D.C. at George P. Shultz, National Foreign Affairs Training Center, Foreign Service Institute, U.S. Department of State.
- 10/01/18, Attended PC121 NIV LE Staff workshop in Washington D.C. at George P. Shultz, National Foreign Affairs Training Center, Foreign Service Institute, U.S. Department of State.
- 06/01/08 - 08/01/08, Attended a Proposal and Budget Development in Iringa and Morogoro regions on budgeting Grants to be funded by USAID. The workshops conducted by TUNAJALI Program to their Sub grantees.
- 12/01/09, Attended Proposal and Budget Development in Njombe- Iringa Region and Morogoro region on budgeting Grants to be funded by USAID. The workshop conducted by TUNAJALI Program to their sub grantees.
Timeline
Visa Unit Supervisor
Embassy of the United States of America
03.2023 - Current
Non-Immigrant Visa Assistant
Embassy of the United States of America
01.2019 - 01.2023
Visa Clerk
Embassy of the United States of America
01.2013 - 01.2019
Administrative Assistant
FHI360
01.2011 - 01.2012
Administrative Support
Deloitte Consulting Ltd
01.2007 - 01.2011
Personal Secretary/Assistant to the Managing Director
Ports & Rail Equipment (T) Ltd
01.2000 - 01.2007
Personal Secretary to a Resident Engineer
Nicholas O’Dwyer & Company (N.O.D. Consult)
01.1998 - 01.1999
Diploma - Caregiving
Alison Empower Yourself
Certificate - Caregiving Skills – Dementia Care
Alison Empower Yourself
Diploma - Business Administration
College of Business Education
Diploma - Secretarial Studies
Veneranda College
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