Emmanuel Nelson Mkondya
Ubungo
Summary
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Proficient in training and mentoring security employees to maintain high standards of security down to the last team member. Well-versed in patrolling grounds, monitoring feeds and conducting screenings.
Overview
14
14
years of professional experience
Work History
Courier Operation Manager
MZAWA COMPANY LTD
02.2023 - Current
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
Security Manager
MWANANCHI COMMUNICATIONS LTD
05.2015 - 01.2023
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Improved response time to incidents by developing effective communication protocols within the security team.
Security Project Manager
Security Group Africa
08.2012 - 04.2015
- Enhanced security measures by implementing comprehensive project management strategies for VODACOM Tanzania project
- Conducted risk assessments to identify potential threats and develop tailored mitigation strategies accordingly.
- Mentored junior team members, promoting professional growth and nurturing a collaborative work environment.
- Built strong relationships with clients, understanding their needs and expectations to deliver satisfactory outcomes.
Internship Operation Manager
SILVER SAND HOTEL
08.2010 - 10.2011
- Gained practical knowledge on banquet, reception, restaurant culinary and house keeping
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Education
Bachelor of Arts - Bachelor of Tourism
MAKERERE UNIVERSITY
KAMPALA UGANDA10.2010
Skills
Safety and first Aid
Driving
Cooperate Security
Hotelier
Business processes and procedures
Dispatch and distribution logistics
operation strategist
Fork lift operator
Languages
English
Professional Working
Timeline
Courier Operation Manager
MZAWA COMPANY LTD
02.2023 - Current
Security Manager
MWANANCHI COMMUNICATIONS LTD
05.2015 - 01.2023
Security Project Manager
Security Group Africa
08.2012 - 04.2015
Internship Operation Manager
SILVER SAND HOTEL
08.2010 - 10.2011
Bachelor of Arts - Bachelor of Tourism
MAKERERE UNIVERSITY
Similar Profiles
Christ ZagerChrist Zager
Territory Account Manager at VG Supply Company / BFG Supply CompanyTerritory Account Manager at VG Supply Company / BFG Supply Company
MOSTAFA HAMADAMOSTAFA HAMADA
Mechanical Construction Engineer at Mechanical Engineering & Contracting Company (MECC)/ Kuwait Oil Company (KOC)Mechanical Construction Engineer at Mechanical Engineering & Contracting Company (MECC)/ Kuwait Oil Company (KOC)
Joseph KerwinJoseph Kerwin
Spotter Driver+ at Labor Services Company / Donaldson CompanySpotter Driver+ at Labor Services Company / Donaldson Company
Rozalina WamburaRozalina Wambura
Tax and Transfer Pricing Consultant at TP&Tax Advisors LimitedTax and Transfer Pricing Consultant at TP&Tax Advisors Limited
SAWIA YAHYASAWIA YAHYA
Acting Economist at DED CHALINZEActing Economist at DED CHALINZE