Open To Work
Emmanuel Gerald Wagumba
Mara,Tanzania
Work Preference
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Pharmacy Technician
Ko-thora Pharmacy-Shirati Rorya
01.2024 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained proper storage and security conditions for drugs.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Counseling and guidance
Pharmacy Technician Student
Bugando Medical Centre-Mwanza
Mwanza , Tanzania
03.2023 - 04.2023
- Performed patient intake, including obtaining and verifying patient information, entering data into pharmacy system, and providing assistance to pharmacists.
- Assisted in the preparation of medications by counting out pills, labeling bottles, and packaging medication orders.
- Provided customer service by answering questions about prescriptions and over-the-counter medications.
- Ensured accuracy of prescription orders by checking for drug interactions, dosage requirements, and other potential issues.
- Maintained a clean work environment by sanitizing surfaces, stocking supplies, and disposing of hazardous materials according to safety guidelines.
- Reviewed patient records for completeness prior to dispensing medications.
- Explained proper usage instructions to patients for prescribed medications.
- Prepared intravenous admixtures under supervision of pharmacist or certified technician.
- Compounded sterile preparations following USP 797 standards using aseptic techniques.
- Verified that prescriptions were filled correctly before delivery to patients.
- Communicated with physicians regarding prescription refills or changes.
- Monitored expiration dates on all medications stocked in the pharmacy.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Helped pharmacy staff prepare medications and fill orders.
- Compounded and prepared medications according to prescription orders.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Interpreted and processed medication orders under supervision of pharmacist.
- Filled and processed prescriptions, delivering prompt and efficient patient care.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted head pharmacist with filling large number of prescriptions per day.
- Filled daily medication orders and entered prescription data into system.
- Entered prescription information into computer databases.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained proper storage and security conditions for drugs.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Established or maintained medications and other patient profiles.
- Mixed pharmaceutical preparations according to written prescriptions.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
Pharmacy Assistant
Katavi Regional Referral Hospital
Mpanda , Tanzania
03.2021 - 05.2021
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
Pharmacy Assistant
Shirati KMT Designated Hospital
Mara, Tanzania
09.2020 - 10.2020
- Verified accuracy of medication orders and entered data into pharmacy system.
- Inventory Management
- Store Keeping
- Receiving and issuing medicine and medical supplies to other departments
Pharmacy Technician Assistant
Igoma Health Center
Mwanza , Tanzania
03.2020 - 04.2020
- Provided customer service by greeting patients entering the pharmacy, answering questions, responding to requests for information or assistance.
- Inventory Management
- CTC services
- Counseling and guidance
Education
Some College (No Degree) - Pharmaceutical Sciences
Tandabui Institute of Health And Allied Sciences
Mwanza Certificate in Secondary School Education - Tanzanian Secondary School Education
New Era Secondary School
Tabora 11-2016
Certificate in Primary School Education - Tanzanian Primary School Education
Mbugani Primary School-Busega
Simiyu 09-2012
Skills
- Medication Dispensing
- Prescription Filling
- Drug Inventory Management
- Ordering and stocking medications
- Operations Support
- Resolving customer issues
- Pharmaceutical Calculations
- Stocking shelves
- Supporting pharmacy operations
- Pharmacy operations
- Team Collaboration
- Quality assurance and control
- Proper labeling procedures
- Patient education and counseling
- Verifying orders
- Problem-solving skills
- Interpreting orders
- Labeling prescriptions
- Processing payments
Languages
English
Proficient
C2
Swahili
Proficient
C2
Luo
Beginner
A1
Timeline
Pharmacy Technician
Ko-thora Pharmacy-Shirati Rorya
01.2024 - Current
Pharmacy Technician Student
Bugando Medical Centre-Mwanza
03.2023 - 04.2023
Pharmacy Assistant
Katavi Regional Referral Hospital
03.2021 - 05.2021
Pharmacy Assistant
Shirati KMT Designated Hospital
09.2020 - 10.2020
Pharmacy Technician Assistant
Igoma Health Center
03.2020 - 04.2020
Certificate in Secondary School Education - Tanzanian Secondary School Education
New Era Secondary School
Some College (No Degree) - Pharmaceutical Sciences
Tandabui Institute of Health And Allied Sciences
Certificate in Primary School Education - Tanzanian Primary School Education
Mbugani Primary School-Busega