Emmanuel Katawanya
Mbeya,Tanzania
Summary
Experienced in Research industry with over 6 years is Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
Work history
Radio and Television Monitoring
Ipsos Company Limited
09.2024 - 11.2025
- Systematically monitored 100+ TV and radio broadcasts to track brand mentions and industry trends.
- Collected, analyzed, and synthesized media data into actionable insights and weekly performance reports.
- Maintained strict quality control over all media data, ensuring 99.9% accuracy and full compliance with broadcasting regulations.
- Managed and optimized key media monitoring technologies and tools, including Statex NG live portal
CATI Supervisor
Ipsos Company Limited
02.2024 - 08.2024
- Achieve project targets by effectively coordinating the CATI team's daily schedule, monitoring call volumes, and ensuring optimal interviewer productivity.
- Maintain data integrity by enforcing quality control standards, conducting regular audio audits, and validating data for consistency and accuracy.
- Maximize team efficiency by providing first-line technical support for the CATI system, troubleshooting hardware/software issues and guiding team members on best practices.
- Advised leadership on a critical resource expansion, leading to the recruitment of additional enumerators. This initiative was pivotal in securing the project's on-time delivery.
Field Coordinator
Ipsos Company Limited
05.2023 - 01.2024
- Managed end-to-end field operations and logistics, ensuring the timely and efficient execution of project activities.
- Led and supervised field teams, fostering a productive and accountable work environment.
- Enforced strict safety compliance protocols and facilitated clear communication across all teams.
- Oversaw data collection, prepared detailed reports, and resolved field-related issues proactively.
- Secured project budget integrity by maintaining rigorous cost control, preventing over-expenditure.
- Secured positive client feedback for the inaugural "Opened Pack" project, delivering on all key objectives.
CATI Supervisor
Ipsos Company Limited
12.2022 - 04.2023
- Achieve team objectives by providing clear direction, mentorship, and performance management to team members.
- Guarantee high-quality, compliant data by establishing data standards, conducting regular audits, and overseeing the development of data-related processes.
- Streamline data collection by managing the end-to-end process, from tool selection and methodology design to execution and validation.
Researcher, Transcriber, and Translator
Dalberg Company Limited
08.2022 - 11.2022
- Complete the initial research phase for 3 concurrent projects by the end of the month, delivering a summary of key findings for each.
- Maintain a transcription accuracy rate of 99% or higher and deliver transcripts within 48 hours of receiving source audio.
- Translate an average of 2,000 words per day from Swahili to English with a quality assurance score of 98% on client reviews.
Enumerator
Ipsos Company Limited
01.2020 - 07.2022
- Achieve robust data collection by conducting in-depth interviews, Key Informant Interviews (KIIs), and Face-to-Face surveys.
- Ensure high participant engagement and ethical integrity by proactively building rapport and rigorously adhering to confidentiality protocols and data privacy regulations.
Education
Bachelor of Arts - Education
The University of Dodoma
01.2014 - 01.2017
Advanced Certificate of Secondary Education - ACSE
Rungwe Secondary School
Tukuyu, Mbeya 01.2011 - 01.2014
Ordinary Certificate of Secondary Education - CSEE
Ilomba Secondary School
Mbeya City 01.2008 - 01.2011
Certificate of Primary Education - undefined
Mwakibete Primary School
Mbeya City 01.2001 - 01.2007
Skills
- Customer Relationship Management
- Team Leadership and Management
- Good Communication and Presentation Skills
- Reporting and Data Management
- Technical Support
- Proficiency in Microsoft Office Suite (Word, Advance Excel, PowerPoint)
- Knowledge of (SPSS, STATEX NG, SCRIPTING)
- Resourcefulness
References
- Fadhili Joel, Mwakisambwe, fjmwaki@gmail.com, +255 767 874241, +255 655 874241, P.O. Box 9018, DSM
- Jesca Michael, Okello, Community Development Officer, jescaokello360@gmail.com, +255 716 230 977, Ministry of Health, Community Development, Gender, Elderly, and Children (HQ), P.O. Box 573, 40478 Dodoma
- Luciana Peter, Mbunda, CATI Manager, Luciana.Mbunda@ipsos.co.tz, +255 786 811418, +255 718 005857, Ipsos, P.O. Box 106253, Mikocheni, Dar es Salaam
Volunteer
Mwalimu Nyerere Foundation, Volunteer, 2018-09, 2019-12, Assisting with various community programs and initiatives.
Languages
Swahili
Native
English
Upper intermediate
Timeline
Radio and Television Monitoring
Ipsos Company Limited
09.2024 - 11.2025
CATI Supervisor
Ipsos Company Limited
02.2024 - 08.2024
Field Coordinator
Ipsos Company Limited
05.2023 - 01.2024
CATI Supervisor
Ipsos Company Limited
12.2022 - 04.2023
Researcher, Transcriber, and Translator
Dalberg Company Limited
08.2022 - 11.2022
Enumerator
Ipsos Company Limited
01.2020 - 07.2022
Bachelor of Arts - Education
The University of Dodoma
01.2014 - 01.2017
Advanced Certificate of Secondary Education - ACSE
Rungwe Secondary School
01.2011 - 01.2014
Ordinary Certificate of Secondary Education - CSEE
Ilomba Secondary School
01.2008 - 01.2011
Certificate of Primary Education - undefined
Mwakibete Primary School
01.2001 - 01.2007