Emmanuel Assenga
Senior Technical Network Support
Dar es Salaam,Tanzania
Summary
Skilled professional in the information and telecommunications technology field with the ability to design communication facilities to customer specifications and optimization parameters. Strong interpersonal skills and commitment to excellence. Proven ability to implement technology-based solutions, provide engineering expertise, and improve efficiencies. Capable of defining, communicating and fulfilling project goals.
Overview
8
8
years of professional experience
Work History
Senior Technical Network Support
ZTE Corporation – Airtel Account
2022.03 - Current
- Deep understanding of advanced networking features: BFD, MPLS, LDP, RSVP, SR-TE, MPLS VPN, L2VPN, L3VPN, RSVP-TE, Supervlan, and MPLS TE
- Conducted network capacity upgrades, services optimizations, and software upgrades on IPRAN (6120H-S, 9000-8E, and M6000)
- Responsible for IPRAN devices' performance and fault inspection on a quarterly basis
- Supported routine IP network maintenance and fault troubleshooting activities for Airtel Tanzania MS Project
- Extensive knowledge of packet capture and packet-level analysis
- Conducted site surveys, service configurations, and acceptance tests
- Interacted with the MS operations (Huawei) BO team on IPRAN solution and troubleshooting related issues on the Airtel network
- Managed commissioning, network service migration, troubleshooting, and on-site management of IPRAN
- Plan IP-based services for each region with consideration for future growth and scalability
- Handled hardware commissioning, integration, and O&M of ZTE Core router ZXCTN 9000-8E Plus/M6000-2S6
- Designed Airtel network solutions and confirmed high-level design (HLD) and low-level design (LLD) prior to deployment.
Telecom Field Engineer
Northern Engineering Works Limited (NEWL)
2021.03 - 2022.02
- Worked with planning and radio access engineers to commission cell sites
- Provided first-line maintenance on MSC/BSC/BTS and Transmission Systems, monitored, analyzed, and cleared faults, ensuring they were documented
- Commissioned and aligned microwave links
- Installed and commissioned Radio Remote Unit (RRU5905w) and Baseband Unit (BBU 5900)
- Coordinated projects, including material distribution and installation for BTS (Antenna, OSN, BBU, and related equipment)
- Decommissioned idle equipment at Vodacom Data Centre
- Monitored the performance of all IP nodes after installation before integration
- Upgraded/downgraded software on 2G, 3G, and 4G BTS.
IP Network Engineer
ZTE Corporation – Airtel Account
2020.05 - 2020.12
- Managed O&M of IPRAN/CORE Backhaul Aggregation using ZXCTN 9000-8E/18E Routers and PTN ZXCTN 9000-2E10 and ZXCTN 6150
- Acquired concrete knowledge of various routing protocols such as OSPF, BGP, IS-IS, SR-TE, and SuperVlan, including relevant attributes or parameters
- Planned and performed ASG integration and migration of services to new devices.
- Integrated service cut-over to IPRAN/CORE PTN transmission network of LTE and validated each service end-to-end
- Completed Airtel IPRAN deployment for new 26 sites, interconnecting new sites running MPLS TE on IPRAN network from commissioning to service migration.
- Prepared HLD/LLD/PPT/Service Flows for new scenarios, supporting installations, and commissioning of ZTE Core router ZXCTN 9000-8E/2E10.
- Planned and performed activities for MPLS Tunnels and BGP Peering for ASG implementation of network change operations.
Telecom Field Engineer
Northern Engineering Works Ltd (NEWL)
2019.10 - 2020.04
- Integrated Nokia Siemens Flexi BTS with hands-on experience on cut-over and swaps technologies for LTE, 2G, 3G, and 4G
- Performed corrective and preventive maintenance on power and telecom systems to maintain quality and availability
- Commissioned and reconfigured Nokia BTS (FRGT/FXDE/SRAN)
- Installed and configured tri-band antennas and RRUs (GSM 900, 1800, and 2100)
- Conducted antenna installations (0.6m, 1.2m dishes).
Project Coordinator
Radiance Technologies Limited (RTL)
2017.07 - 2019.09
- Performed IPRAN installation, integration, and configuration of Cisco ASR920, 901, 903
- Gained knowledge and hands-on experience in TCP/IP routing, OSPF, IS-IS, WLAN
- Installed and integrated Huawei equipment (ATN 910, RTN 6900 M2F, and RTN 6900 M8)
- Swapped dual-band and tri-band RF antennas to quad-band RF antennas, setting tilts for swapped ports
- Supported ODU replacement and RF consolidation projects.
IT Support Engineer
Powercomputers and Telecommunication Company Limited (PTCL)
2015.01 - 2015.11
- Set up new printers and troubleshooted existing printers
- Installed biometric fingerprint systems (ESSL K20 & C900U)
- Installed, upgraded, troubleshooted, and repaired desktop computers and peripherals in a networked environment
- Provided fast and efficient network support, including troubleshooting help desk functions and workstations
- Installed and troubleshooted Local Area Network computers in peering network wireless access (IEEE 802.11)
- Worked with active directory IP servers and networking to troubleshoot and fix issues
- Configured virtual networks, storage, memory, and processors for virtual machines.
Education
Bachelor Degree of Science - Information Technology (B.Tech)
Arusha Technical College
Arusha, 0101.2019
Diploma (D. Tech) - Information Technology
Tanzania Public Service College
Dar Es Salaam, 0206.2016
Certificate of Secondary Education (C.S.E.E) - Science Education
Nzasa Secondary School
Dar Es Salaam, 0201.2012
Skills
- Microwave
- Troubleshooting
- Multiprotocol Label Switching (MPLS)
- Network Architecture
- Databases
- Domain Name System (DNS)
- Windows Server
- Computer Networking
- Quality of Service (QoS)
- Internet Protocol Suite (TCP/IP)
- Cisco Systems Products
- Wi-Fi
- Server Administration
- TCP/IP
- Time management
- Strategic planning
- Project management
Languages
English
Speak fluently and read/write with proficiency.
Kiswahili
Speaks fluently and read/write with proficiency.
Professionalcertificationtraining
- Training of Cisco Certified Network Associate (CCNAv7)
- Information technology infrastructure library (ITIL 4)
- ZTE Airtel IPRAN Project Award of the Year
- Certified Ethical Hacker
- AWS Cloud
- Cloud Security (Services and Compliance)
Computerapplications
- Advanced Computer applications
- MS-Office package
- Internet and email
- Installation of computer operating system
Personal Information
Gender: Male
References
- Herman Luhanga, IPRAN Manager Airtel Tanzania, P.O.BOX 9623 Dar es Salaam, Tanzania, herman.luhanga@airtel.co.tz, +255 784670652
- Rajabu Kinyaga, Technical Director, Huawei Technologies Ltd., P.O BOX 9623 Dar es Salaam, Tanzania, rajabu.kinyaga@huawei.co.tz, +255 784670830
- Guru Rajesh, Project Director, ZTE Corporation, P.O Box 35091 Dar es Salaam, Tanzania, guru.tarigopula@zte.com.cn, +255 683768370
Timeline
Senior Technical Network Support
ZTE Corporation – Airtel Account
2022.03 - Current
Telecom Field Engineer
Northern Engineering Works Limited (NEWL)
2021.03 - 2022.02
IP Network Engineer
ZTE Corporation – Airtel Account
2020.05 - 2020.12
Telecom Field Engineer
Northern Engineering Works Ltd (NEWL)
2019.10 - 2020.04
Project Coordinator
Radiance Technologies Limited (RTL)
2017.07 - 2019.09
IT Support Engineer
Powercomputers and Telecommunication Company Limited (PTCL)
2015.01 - 2015.11
Bachelor Degree of Science - Information Technology (B.Tech)
Arusha Technical College
Diploma (D. Tech) - Information Technology
Tanzania Public Service College
Certificate of Secondary Education (C.S.E.E) - Science Education
Nzasa Secondary School
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