Emelda Mashelle
Zanzibar,Tanzania
Summary
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Furnishing Consultant and interior designer
Self Employed Services
Zanzibar, Tanzania
11.2023 - Current
- Sourced and procured materials and furnishings to align with design concepts.
- Maintained excellent project progress through strategic coordination of renovation teams.
- Met with clients to determine décor needs and project scopes covering space planning, layout and colour schemes.
- Coordinated with contractors and suppliers to implement design plans accurately.
- Designed custom furniture adapted to floor plans, working closely with multiple furniture vendors.
- Delivered client presentations to showcase design concepts and gather feedback.
- Selected furniture and accessories for different interior spaces and desired form or function.
- Created mood boards to aid early design and planning phases.
Facility manager
CPS
Zanzibar, Tanzania
02.2023 - 02.2024
- Coordinated with maintenance for required repairs.
- Answered emergency enquiries, booking relevant contractors and recording incidents following best practice.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
- Resolved maintenance issues in line with relevant procedures.
- Instructed cleaning firms to perform deep cleans between tenants to maintain standards.
- Acted as main point of contact for tenants, home owners, contractors and third party agents.
- Showed properties to prospective tenants, promoting room features and benefits.
- Held keys for various properties and remained on call to attend emergency situations.
- Conducted routine inspections in line with proper procedures and within agreed timescales.
- Communicated terms and conditions to prospective buyers or tenants.
Restaurant manager
Alidah's Restaurant
Dar es Salaam, Tanzania
07.2022 - 01.2023
- Recruited and trained high-performing team members to deliver faultless customer care.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
- Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Developed menus with strict cost controls to maximise restaurant profits.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
Research assistant
COSEC
Mbeya, Tanzania
08.2020 - 12.2021
- Managed time effectively to meet deadlines.
- Conducted research via multiple channels to compile information for project needs.
- Applied excellent time-management skills to produce high-quality writing for multiple projects simultaneously.
- Conducted in-depth research into diverse topics to create richly-detailed, factual works.
- Conducted thorough research to fully understand and deliver on project brief.
- Interviewed subject matter experts to help improve content accuracy.
Education
Bachelor of Science in - Environmental science and management
Ardhi University
Tanzania 10.2018 - 07.2022
A-Levels - CBG
Bwiru Girls
Mwanza, Tanzania 05.2016 - 05.2018
Skills
- Logistical planning
- Private facilities management
- Strategic planning
- Facility management
- Facilities inspections
- Strategic research
Affiliations
- Home renovations
- Reading Novels
References
1.
Alida and Daudi Ndauga
+255624058272
Owner: Alidah's restaurant
2.
Methew Cosmas
+255762718360
CEO: COSEC
3.
Bennedict Deogratius
+255787664880
CPS HR
Timeline
Furnishing Consultant and interior designer
Self Employed Services
11.2023 - Current
Facility manager
CPS
02.2023 - 02.2024
Restaurant manager
Alidah's Restaurant
07.2022 - 01.2023
Research assistant
COSEC
08.2020 - 12.2021
Bachelor of Science in - Environmental science and management
Ardhi University
10.2018 - 07.2022
A-Levels - CBG
Bwiru Girls
05.2016 - 05.2018
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