EMANUEL BERNARD MVANDA
IRINGA
Overview
27
27
years of professional experience
Work History
Entrepreneur
Self-employeed
08.2023 - Current
- Developed and implemented business strategies to drive growth and market penetration.
- Established partnerships with key stakeholders to enhance product offerings and service delivery.
- Conducted comprehensive market research to identify trends and inform strategic direction.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Retail Branch Manager
Commercial Bank of Africa Tanzania Limited
08.2016 - 07.2023
- Business planning and growth (deposits and lending) as well as customer growth and retention
- Management information reporting integrity
- Profit improvement and cost management
- Quality of service at the branch
- Minimization of exposure to and impact of operational risks inherent in branch service delivery
- Leadership which translates into a conducive work environment and employee satisfaction at the branch
- Branch structure and application of established policies, processes, procedures and tools in achieving compliance requirements to impact efficiency, resource utilization and cost containment
- Accountable for achieving annual sales and portfolio targets as cascaded from the business management
- Monitoring of progress towards achieving targets is done on a regular basis (daily and weekly)
- Prepare Business Plans and Strategy formulation to enhance profitability
- Schedule calls with the existing and target clients to create closer relations and discuss cross selling opportunities in line with the bank's focus
- Ensure sales meetings are held to review sales progress and feedbacks given and received from the staff where necessary to improve performance
Retail Branch Manager
Commercial Bank of Africa Tanzania Limited
05.2013 - 08.2016
- Business planning and growth (deposits and lending) as well as customer growth and retention
- Management information reporting integrity
- Profit improvement and cost management
- Quality of service at the branch
- Minimization of exposure to and impact of operational risks inherent in branch service delivery
- Leadership which translates into a conducive work environment and employee satisfaction at the branch
- Branch structure and application of established policies, processes, procedures and tools in achieving compliance requirements to impact efficiency, resource utilization and cost containment
- Accountable for achieving annual sales and portfolio targets as cascaded from the business management
- Monitoring of progress towards achieving targets is done on a regular basis (daily and weekly)
- Prepare Business Plans and Strategy formulation to enhance profitability
- Schedule calls with the existing and target clients to create closer relations and discuss cross selling opportunities in line with the bank's focus
- Ensure sales meetings are held to review sales progress and feedbacks given and received from the staff where necessary to improve performance
Branch Manager
Barclays Bank Tanzania - Iringa Branch
05.2011 - 05.2013
- Building relationships with existing customers in order to pro-actively anticipate and address future customer needs and identify sales opportunities
- Cross-sell appropriate customer needs related products face to face and introduce customers to appropriate product/segment specialists
- Undertake customer servicing initiatives/requirements face to face to customers to pre-determined service standards
- Work to achieve sales and service targets
- Maintain statistics and monitor progress of target reporting and personal performance
- Responsible for servicing the needs of own portfolio of customers, initiating cross-selling opportunities, meeting the review requirements
- Generate customer interest in products and services and open non-personal accounts
- Act as initial point of contact for borrowing requests to be passed on to a member of management
- Deal with general complaints from Small and Medium Business (SME) customers
Business Customer Adviser
Barclays Bank Tanzania - Iringa Branch
06.2010 - 05.2011
- Establishing relationships with existing customers in order to pro-actively anticipate and address future customer needs and identify sales opportunities
- Cross-sell appropriate customer needs related products face to face and introduce customers to appropriate product/segment specialists
- Maintain statistics and monitor progress of target reporting and personal performance
- Responsible for servicing the needs of own portfolio of customers, initiating cross-selling opportunities, meeting the review requirements
- Generate customer interest in products and services and open SME accounts
- Act as initial point of contact for borrowing requests to be passed on to a member of management
- Deal with general complaints from Small and Medium Business (SME) customers
- Complete follow-up work and undertake administrative activities to ensure effective, efficient and compliant operation of the branch including updating customer records
- Partake in branch marketing, special campaigns, promotions etc
- Liaison with the Business Lending/Credit Scoring Team
- Plan for campaigns/marketing initiatives of sales around current promotions or initiatives to meet Small Business objectives and targets
- Assist Small Business Team business development activity
Customer Team Leader
Barclays Bank Tanzania - Iringa Branch
03.2009 - 06.2010
- Building relationships with existing customers in order to pro-actively anticipate and address future customer needs and identify sales opportunities
- Cross-sell appropriate customer needs related products face to face and introduce customers to appropriate product/segment specialists
- Work to achieve sales and service targets
- Maintain statistics and monitor progress of target reporting and personal performance
- Responsible for servicing the needs of own portfolio of customers, initiating cross-selling opportunities, meeting the review requirements
- Generate customer interest in products and services and open non-personal accounts
- Act as initial point of contact for borrowing requests to be passed on to a member of management
- Deal with general complaints from Small Business customers
Direct Sales Team Leader CTL
Barclays Bank Tanzania - Iringa Branch
07.2007 - 03.2009
- Overall team leader of direct sales Agents at the Branch
- To sale Bank product to the customers
- To advise customers on the bank products available
- To advise the bank on different opportunities arising
- Reporting the performance of the direct sales Agents at Branch
Assistant Accountant Trainee
Iringa District Council
10.2005 - 02.2006
- Preparation and issuing voucher through epicor system
- Preparation of trial balance each month
- Maintaining the books of Accounts in general
- Preparing monthly summary of all subsidiary book
- Maintenance of effective proper filling system
- Preparation of Bank reconciliation of different Account each month
- Other duties assigned by the employer or supervisor
Assistant Accountant Trainee
Iringa Sub-Treasury
07.2004 - 10.2004
- Preparation of monthly bank reconciliation statements
- Preparation of trial balances
- Preparation of Voucher for payment & Verifying
- Stock checking in assets of the Treasury
- Other Duties assigned by the Employer
- Project: Practical Training
Civil Technician/Financial Administrator
Makala Construction Company Ltd
05.2001 - 08.2001
- Pothole filling and drainage works
- Right reshaping of the camber in areas where there is serious damage
- Reshaping side drain including construction of it
- Installation of road signs
- Raying of culverts and construction of new bridge
- Prepare all documents pertaining to cash movements
- Codify all financial transaction and enter records to the system
- Hold & Maintain office petty cash
- Prepare monthly reports for the project
- Monitor the project expenditure against the approved budget
- Maintenance of effective work relationship with the delegates
- Other duties assigned by the employer
Technician Trainee
MIL Construction Ltd
03.1998 - 05.1998
- Setting out the building and foundation concreting
- Masonry and Brick work
- Carpentry and joinery
- Column setting
- Steel fixing as per structure design
- Project: PPF Tower Car Parking Structure
Education
MBA - Marketing
Tumaini
Iringa12.2010
Bachelor degree of Accounting & Finance - Public Sector Accounting, Finance & Investigation
Mzumbe University
06.2006
Full Technician Certificate (FTC) - Civil Engineering
Mbeya Technical College
11.1998
References
- Tendega,Erick Sales and Marketing Manager-Tanzania, e.tendega@dar.ugandairlines, +255713759012, Uganda National Airlines Company
- Balisidya, Myula, Senior Engineer , +255786703062, +255713123881 Airtel
Timeline
Entrepreneur
Self-employeed
08.2023 - Current
Retail Branch Manager
Commercial Bank of Africa Tanzania Limited
08.2016 - 07.2023
Retail Branch Manager
Commercial Bank of Africa Tanzania Limited
05.2013 - 08.2016
Branch Manager
Barclays Bank Tanzania - Iringa Branch
05.2011 - 05.2013
Business Customer Adviser
Barclays Bank Tanzania - Iringa Branch
06.2010 - 05.2011
Customer Team Leader
Barclays Bank Tanzania - Iringa Branch
03.2009 - 06.2010
Direct Sales Team Leader CTL
Barclays Bank Tanzania - Iringa Branch
07.2007 - 03.2009
Assistant Accountant Trainee
Iringa District Council
10.2005 - 02.2006
Assistant Accountant Trainee
Iringa Sub-Treasury
07.2004 - 10.2004
Civil Technician/Financial Administrator
Makala Construction Company Ltd
05.2001 - 08.2001
Technician Trainee
MIL Construction Ltd
03.1998 - 05.1998
Bachelor degree of Accounting & Finance - Public Sector Accounting, Finance & Investigation
Mzumbe University
Full Technician Certificate (FTC) - Civil Engineering
Mbeya Technical College
MBA - Marketing
Tumaini
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