Results-driven ICT professional with over 10 years of experience in Local Government Authorities, specializing in government systems administration, network infrastructure, and ICT support. Served as District ICT Officer and Acting Head of ICT at Tanganyika District Council, managing administration of more than 35 national government systems across 18 departments. Proven ability to deliver reliable technical support in fast-paced public-sector environments with strong commitment to data integrity, user empowerment, and service continuity.
Overview
16
16
years of professional experience
Work History
Senior Assistant ICT Officer I
Institute of Rural Development Planning (IRDP)
Dodoma, Tanzania
11.2026 - Current
Troubleshoot reported ICT technical problems and investigate user issues to identify root causes and solutions.
Maintain records of all user problems, errors and steps taken for resolution.
Verify ICT peripherals are working properly and perform repair and maintenance of ICT equipment.
Answer technical queries from staff, Departments and Units; operate consoles, printers, and disk drivers.
Perform daily system initialization and backups to ensure data integrity and service continuity.
District ICT Officer & Acting Head of ICT Unit
Tanganyika District Council
Tanganyika, Katavi
04.2017 - 10.2025
Administered over 35 national government systems serving 18 departments including LAWSON/HCMIS, GoT-HOMIS, LGRCIS/TAUSI, PLANREP, TIMR, and iCHF.
Maintained and troubleshot all network, server, and computer infrastructure across council offices and satellite institutions (TARURA, RUWASA, NAOT, TANESCO, DAS & RAS Offices).
Deployed, configured, and managed ICT systems, databases, servers, and telecommunications equipment.
Implemented security controls and physical access solutions to safeguard confidential government data.
Installed and maintained computer hardware, printers, photocopiers, scanners, CCTV cameras and alarm systems.
Trained and supported non-technical staff across education, health, finance, and administration departments.
Appointed Acting Head of ICT Unit (DICTO) since 2020, overseeing strategic ICT planning and operations.
Data Entry Clerk
A to Z Textile Mills Ltd
Arusha, Tanzania
05.2014 - 12.2014
Managed accounts payable including data entry and generating payment cheques using QuickBooks Pro.
Generated monthly invoices using Excel and prepared cash receipts for bank deposits.
Handled all administrative correspondence and document filing.
Sales & Technical Assistant
The 2 Power Communication Company
Arusha, Tanzania
01.2013 - 01.2013
Developed marketing and sales scope for ICT equipment and services across private and government sectors.
Sold, installed, and repaired computers, printers, UPS devices, and networking equipment.
Configured computer networking devices and supplied office stationery and equipment.
ICT Attache (Field Programme)
Arusha Technical College
Arusha, Tanzania
07.2012 - 09.2012
Assisted in preparation and management of student computer laboratories.
Conducted computer network accessibility and connectivity assessment.
Performed computer maintenance, software installations, and network troubleshooting.
Tuition Teacher
Think Big Tuition Centre
Arusha, Tanzania
11.2010 - 10.2011
Taught primary and secondary students in Mathematics, Biology, Geography, English, Physics, Chemistry and all Subject for primary students.
Education
Ordinary Diploma - Information & Communication
Institute of Accountancy Arusha
Arusha
01-2014
Basic Technician Certificate - Computing & ICT
Institute of Accountancy Arusha
Arusha
01-2012
Certificate of Secondary Education - Form IV
Nshupu Secondary School
Arusha
01-2010
Certificate of Primary Education - undefined
Nshupu Primary School
Arusha
01-2006
Skills
Microsoft Office Suite
Computer networking
Maintenance & repair
CCTV
Alarm systems
ICT accessories
Basic graphic design
Video editing
Website design
Online services
Disclaimer
I hereby declare that the information provided in this curriculum vitae is true, correct and complete to the best of my knowledge and belief.
Senior Account Manager - ICT Services at Tatweer Modern Telecom and Information TechnologySenior Account Manager - ICT Services at Tatweer Modern Telecom and Information Technology