Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
DEPOT-SALES COORDINATOR
SBC PEPSI TANZANIA
DAR ES SALAAM, TANZANIA
01.2018 - 12.2022
Developed key customer relationships to increase sales.
Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Input customer data into system, updating information regularly with changes to buying habits.
Processed orders received from customers within specified timelines.
Fostered relationships with customers to expand customer base and retain business.
Housekeeping Manager
JENGALEO AND COMPANY LTD
DAR ES SALAAM, TANZANIA
01.2014 - 12.2017
Prepared work schedules for associates to promote proper staffing levels.
Communicated with maintenance team on damages to repair.
Developed and implemented housekeeping policies and procedures to ensure efficient operations.
Managed team of employees, daily progress reports and overall project planning.
Sustained safety protocols to support proper and cost-effective equipment and material usage.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
BBA - Business Administration
PRESBYTERIAN UNIVERSISTY OF EAST AFRICA
NAKURU,KENYA
11.2013
Skills
Proposal Development
Sales Reporting
Customer Communication
Coaching Skills
Languages
Swahili
First Language
English
Intermediate (B1)
B1
References
References available upon request.
Timeline
DEPOT-SALES COORDINATOR
SBC PEPSI TANZANIA
01.2018 - 12.2022
Housekeeping Manager
JENGALEO AND COMPANY LTD
01.2014 - 12.2017
BBA - Business Administration
PRESBYTERIAN UNIVERSISTY OF EAST AFRICA
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