Hardworking, multitasking, time management and reliable to work with strong ability. Offering skills and highly organized, proactive and punctual with team-oriented mentality.
Hi, I’m
Elizabeth Kawiti
Iringa ,Tanzania
Summary
Overview
22
years of professional experience
Work History
Self Employed Iringa, Tanzania
Entrepreneur
01.2018 - Current
Job overview
- Developed and updated website and social media profile pages to market [Product or Service].
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Set pricing structures according to market analytics and emerging trends.
NIPENDE HEALTH CENTER MAFINGA - IRINGA , TANZANIA
Assistant Director at Nipende Health Center
01.2018 - Current
Job overview
- Managed schedules by completing work accurately and on time.
- Cultivated and maintained relationships to promote positive work culture.
- Directed special projects and daily operations.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Coached and guided direct reports on day-to-day operations and company policies and procedures.
- Produced and distributed memos, newsletters and other forms of communication.
- Generated reports to review data and issue corrective actions for improvements.
- Supported work-life balance to improve staff morale.
- Oversaw recordkeeping and reporting efforts to satisfy document processing guidelines.
- Established budgets and tracked expenses to drive operational efficiency.
- Evaluated key business metrics and recommended adjustments to policies and procedures.
- Oversaw purchasing and inventory to retain physical assets.
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Built strong referral network to generate new business opportunities.
- Successfully improved employment turnover through creating incentive and training programs.
- Researched and negotiated pricing to reduce cost of equipment and supplies.
- Handled incoming and outgoing mail, email and faxes.
- Monitored team compliance with safety and health guidelines.
Voltzone Tanzania Dar-es-salaam , Tanzania
Office Manager
01.2015 - 06.2017
Job overview
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Interpreted and communicated work procedures and company policies to staff.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Created and managed budgets for travel, training and teambuilding activities.
- Produced thorough, accurate and timely reports of project activities.
- Automated office operations for managing client correspondence, payment schedules and data communications.
Solar Aid Tanzania Dare Es Salaam , Tanzania
Sales Team Leader
01.2013 - 12.2014
Job overview
- Solved and quickly met customers' needs to maintain high satisfaction ratings.
- Recruited and trained new sales professionals to quickly build up high-performing team assets.
- Kept team informed of changing policies through regular team meetings.
- Maintained sales floor with well-coordinated restocks and good inventory management skills.
- Led sales team to consistently deliver customer service, generating maximum sales potential.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Engaged customers and trained sales associates using strong knowledge of products and promotions.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Provided leadership and direction to motivate department associates.
- Utilized selling behaviors to identify and solve customer needs.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
- Shared product knowledge to suggest merchandise and services to customers.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Cross-trained on different positions to best support team during peak periods.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Checked store shelves and restocked products from inventory in back room.
- Maintained awareness of advertised items to accurately recite current pricing and promotions.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Built repeat customer base by driving excellent loyalty program and data capture.
PSI & MUYODESOMafinga - Iringa , Tanzania
Volunteer as a Field Leader
01.2002 - 12.2012
Job overview
- Developed and updated website and social media profile pages to market [Product or Service].
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Set pricing structures according to market analytics and emerging trends.
- Set direction to establish desired image for business.
- Identified operational weaknesses and developed improvement plans to correct problems.
- Kept up-to-date on regulatory changes affecting business operations.
- Communicated with industry partners to build valuable relationships and achieve operational targets.
- Recruited and hired talented personnel for top positions.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Implemented campaigns and promotions to help with developing goods and services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
IIFT & IFM UNIVERSITY Tanganyika
MBA from MBA IN INTERNATIONAL BUSINESS
University Overview
Skills
Community Development Officer
Learning new skills and culture, reading books, exchanging ideas etc.
Learning new skills and culture, reading books, exchanging ideas etc.
- Due to the fact that It helps me to explore new things around the world and being able to cope with it. eg different cultures
Languages
Swahili
First Language
English
Intermediate
B1
French
Beginner
A1
Timeline
Entrepreneur
Self Employed
01.2018 - Current
Assistant Director at Nipende Health Center
NIPENDE HEALTH CENTER
01.2018 - Current
Office Manager
Voltzone Tanzania
01.2015 - 06.2017
Sales Team Leader
Solar Aid Tanzania
01.2013 - 12.2014
Volunteer as a Field Leader
PSI & MUYODESO
01.2002 - 12.2012
IIFT & IFM UNIVERSITY
MBA from MBA IN INTERNATIONAL BUSINESS
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