Elizabeth Humplick
Dar Es Salaam
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
Work History
Head of Sales
Ocean Pearl Zanzibar
11.2022 - Current
- Meeting with clients, delivering presentations, and educating on product and service features and offerings.
- Maintaining relationships with customers and found new ones by identifying needs and offering appropriate services.
- Establishing and cultivating solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handling customer relations issues, enabling quick resolution, and client satisfaction.
- Coaching employees in successful selling methods and encouraged cross-selling to drive revenue.
- Conducting team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identifying, hiring and training highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintaining up-to-date knowledge of products and services offered to customers.
- Rentals and Property Management.
- Re-sale activities.
Sales Executive
CPS
04.2019 - 10.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed and implemented account management plans to establish customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent sales experiences.
- Assisted with re-selling (listing) purchased properties.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Master of Science - Environmental Engineering
Ardhi University
Dar Es Salaam, Tanzania12.2022
Bachelor of Science - Environmental Science
Ardhi University
Dar Es Salaam, Tanzania12.2015
Skills
- Sales Presentation
- Product Knowledge
- Time Management
- National Account Management
- Account Management
- CRM Software
- Team Leadership
- Product and Service Management
- Market and Competitive Analysis
- Analytical Problem Solver
- Customer Engagement
- Recruiting and Hiring
- Market Research
- Exceptional Multitasking Skills
- Lead Generation
- Facility Management
- Client Needs Assessment
- Referral Network
Timeline
Head of Sales
Ocean Pearl Zanzibar
11.2022 - Current
Sales Executive
CPS
04.2019 - 10.2022
Master of Science - Environmental Engineering
Ardhi University
Bachelor of Science - Environmental Science
Ardhi University
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