Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Elizabeth Herman
Admin and Communication Officer
Dar,Kinondoni
Work Preference
Summary
Administration & communications professional with over 8 years’ experience supporting high-impact health and development programmes. Demonstrated ability to coordinate complex administrative operations, logistics, knowledge-management and branding, ensuring donor compliance and visibility. Skilled in travel and event coordination, document control, staff orientation, and archive/dispatch systems. Known for strong attention to detail, excellent stakeholder communication, and a proactive approach in multicultural, fast-paced environments.
Overview
13
13
years of professional experience
Work History
Administration & Communications Officer
ICAP Global Health
- Current
- Serve as focal point for administrative operations and knowledge/communications management to support life-saving HIV care & treatment and PMTCT services approved under PEPFAR waiver.
- Develop, edit and disseminate communication materials, reports and success stories; highlight program performance and best practices.
- Maintain knowledge-management and archiving systems to ensure timely access to reports, photos, tools and other deliverables.
- Liaise with ICAP headquarters, government and partners to ensure visibility and compliance with branding and marking standards.
- Coordinate central office administration: intake and tracking of program documents; follow-up on procurement requests and payments; logistical arrangements for meetings, trainings and field activities.
- Maintain records for all program dispatches (parcels and mail) via DHL/Post Office, courier, and hand-delivery; keep a detailed logbook of incoming and outgoing mail and packages.
- Maintain a sequential reference-number system for outgoing correspondence and archive copies; receive and log all incoming letters and hand-delivered items.
- Monitor and ensure operation of office telephones and fax machines, screen and redirect calls to appropriate personnel.
- Coordinate travel arrangements (flights, accommodations, itineraries) for staff and visitors.
- Organize and report on office maintenance and repair activities.
- Manage facilities, office supplies and transport requests; ensure timely delivery of program materials to supported regions.
- Maintain stationery records; update inventory; perform physical stock counts; submit weekly inventory/stationery reports.
- Support orientation and guidance to staff on administrative procedures and donor-waiver aligned compliance requirements.
Administration Officer
ICAP Global Health
12.2021 - 09.2025
- Take notes during program meetings and assist setups for presentations and conferences, producing documents and briefing paper.
- Collaborating with program staff, coordinate the organization of program meetings, trainings, seminars, and organization events.
- Assist program team to receive participant attendance list, facilitate by indicating participant’s mobile numbers, and send to accounts for payment. Collect receipts from participants for reimbursement and submit to accounts.
- Liaise with procurement to ensure all program materials and equipment ordered are delivered in a timely manner to the appropriate regions.
- Coordinate with the Fleet Supervisor to organize all program requests for transport.
- Provide administrative support to the Communication and Knowledge Management.
- Coordinator to publish program information and securing branding materials through the procurement unit.
- Make records for all program dispatches (parcels and mails) via DHL/Post office, hand delivery and courier.
- Maintain a logbook for all outgoing and incoming program mails and packages.
- Welcome visitors and handle incoming and outgoing calls, including webinar and conference calls.
- Maintain the sequence of reference number of all outgoing letters and keep copies of all outgoing letters.
- Coordinate travel for staff and visitors including booking accommodation and flights.
- Organize and report office maintenance and repair work.
Administrative Assistant
International School of Tanganyika
12.2017 - 04.2021
- Performed front-office reception duties for visitors, students and teachers; ensured a welcoming and professional environment.
- Supported coordination of administrative support services for teaching and support staff.
- Guided staff on use of request and claim forms; facilitated administrative procedures.
- Developed timetables for substitute teachers in collaboration with principals and regular teachers to ensure smooth class coverage.
Customer Service & Sales Representative
Tigo Tanzania
11.2012 - 10.2013
- Maintained customer and dealer databases; performed routine data maintenance.
- Managed customer queries and issues; provided information on products to support informed decisions.
- Assisted with dealer enquiries relating to products and services.
Education
Master’s - International Cooperation & Project Development
Open University
01.2024
Bachelor of Business Administration - Marketing, Human Resource Management & Finance
Tumaini University
01.2012
Skills
- Administrative & Secretarial Duties
- Highly Detail-Oriented
- Strong Collaboration, Organisation & Interpersonal Skills
- Coordination & Administration of Support Services
- Analytical Decision-Making
- Effective Communication & Listening Skills
- Typing speed: ~40 words per minute
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google G Suite (Docs, Sheets, Drive, Gmail)
References
- Robert, Mgeni, Head of Programs, robert.mgeni@crs.org, +255 754 971 475, Catholic Relief Services
- George, Kabulika, SNP Coordinator, gkabulika@yahoo.com, +255 782 444 306, Johns Hopkins-VectorWorks
- Norah, Olaly, Educator, nolaly@istafrica.com, +255 744 052 092, International School of Tanganyika
- Deogratias, Kakiziba, Director Clinical Services, dmk2209@cumc.columbia.edu, +255 787 963 676, ICAP MSPH Tanzania LLC
LANGUAGES
English (Fluent)
Swahili (Native / Very good)
Timeline
Administration Officer
ICAP Global Health
12.2021 - 09.2025
Administrative Assistant
International School of Tanganyika
12.2017 - 04.2021
Customer Service & Sales Representative
Tigo Tanzania
11.2012 - 10.2013
Administration & Communications Officer
ICAP Global Health
- Current
Bachelor of Business Administration - Marketing, Human Resource Management & Finance
Tumaini University
Master’s - International Cooperation & Project Development
Open University