ELIYA Sebastian
Morogoro, Morogoro Region, Tanzania
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Computer & IT Manager
MORENA HOTEL MOROGORO & DODOMA
Morogoro, Morogoro Region, Tanzania, TANZANIA
11.2022 - Current
- Developed and implemented IT policies, procedures and best practices for the organization.
- Maintained network security through firewalls, anti-virus software and regular system updates.
- Provided technical support to users in resolving hardware, software and networking issues.
- Managed installation of new computer systems, including hardware and software setup.
- Assisted with design, development, implementation and maintenance of company websites.
- Coordinated data backup processes to ensure that all critical business information was secure.
- Created reports on existing technology assets to identify areas of improvement or upgrade potential.
- Monitored system performance and took necessary steps to optimize operations efficiency.
- Supervised team members responsible for troubleshooting IT problems within the organization.
- Ensured compliance with all applicable laws related to technology use in the workplace.
- Established relationships with vendors and negotiated contracts for the purchase of computer equipment.
- Analyzed user requirements to determine appropriate hardware, software or network configurations.
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
- Managed backup, user account and helpdesk systems.
- Analyzed workflows and established priorities for daily operations.
- Provided company users with tech support for IT problems and account maintenance.
Education
High School Diploma -
INSTITITE OF ACCOUNTANCY ARUSHA
ARUSHA TANZANIA08-2019
Skills
- Information management systems
- IT resource use
- System installation management
- IT service management
- Maintenance Scheduling
- Troubleshooting and maintenance
- Networking
- Telephone installation and maintenance (landline)
- CCTV camera installation and maintenance
- Printer repair
- Information Security
Timeline
Computer & IT Manager
MORENA HOTEL MOROGORO & DODOMA
11.2022 - Current
High School Diploma -
INSTITITE OF ACCOUNTANCY ARUSHA
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