ELIBARIKI KIRANGA
Dar es Salaam,02
Summary
A dynamic Operations Officer with a proven track record at NEIKED!, I excel in streamlining operations through continuous improvement and organizational efficiency. Leveraging expertise in supply chain distribution and budget development, I've significantly enhanced SOP clarity and customer satisfaction, fostering robust client and vendor relations while ensuring personnel are primed for critical roles.
Overview
1
1
Certification
Work History
Operations Officer
NEIKED!
03.2024 - 05.2024
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Maintained constructive client and vendor relationships.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Education
Bachelor of Arts - Economics
OPEN UNIVERSITY OF TANZANIA
Dar Es Salaam, Tanzania11.2025
Skills
- Supply chain distribution
- Budget Development
- Organizational Efficiency
- Continuous Improvement
Certification
CERTIFICATE FOR SECONDARY EDUCATION.
CERTIFICATE FOR FOUNDATION PROGRAMME.
Video games, football, listening to music, watching movies, travelling.
I love to get entertained!
Languages
Swahili
Native language
English
Upper intermediate
B2
Timeline
Operations Officer
NEIKED!
03.2024 - 05.2024
Bachelor of Arts - Economics
OPEN UNIVERSITY OF TANZANIA
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