Elin Färm
Vallentuna
Summary
Motivated Store Associate with thorough understanding of customer service, product merchandising, and inventory management. Strengths include effective communication skills, ability to handle multiple tasks simultaneously, and commitment to maintaining high levels of store cleanliness and organization. Notable contributions include enhancing customer satisfaction through proactive engagement and resolution of issues in previous roles.
Overview
4
4
years of professional experience
Work History
Store Associate
Glitter AB
Täby
01.2024 - 09.2024
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Organized store displays to ensure maximum visibility of products.
- Addressed customer complaints in a professional manner.
- Processed returns and exchanges according to company policy.
- Demonstrated excellent customer service skills at all times.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Recreation Leader
Täby county
Täby, Sweden
09.2023 - 06.2024
- Assisted with the planning, organizing and supervision of recreation activities for children and adults.
- Promoted recreational activities to encourage participation in events.
- Conducted safety inspections of equipment prior to use.
- Maintained communication with parents and guardians regarding their child's progress in the program.
- Assisted with marketing efforts by creating promotional materials for events and programs.
- Maintained records such as attendance logs, incident reports, evaluations and other documents pertaining to program operations.
Salesperson
OKQ8
Täby
05.2022 - 07.2023
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Participated in trade shows, conferences, and other marketing events.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Collaborated with team members to develop effective sales plans.
Event Manager
Hilma Sthlm
Stockholm
02.2021 - 01.2023
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Collaborated with marketing teams to create promotional materials for events.
- Researched potential locations for upcoming events.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Monitored event budgets to ensure accuracy and efficiency in spending.
- Evaluated event performance metrics against established goals and objectives.
- Assisted in developing strategies to increase attendance at events.
- Oversaw all aspects of event production from conception through completion.
Education
Gymnasium Degree - Social Sciences Education
Åva Gymnasium
Täby, Stockholm06-2022
High School Diploma -
Vallatorpsskolan
Täby, Sweden06-2019
Some College (No Degree) - Organizational Leadership
Mittuniversitetet
Sundsvall, SwedenSkills
- Effective communication
- Customer service
- Upselling and cross selling
- Organization
- Relationship building
- Customer assistance
- POS system operation
- Conflict resolution
- Team leadership
- Event planning
- Financial records oversight
- Leadership
- Cultural awareness
- CPR certified
Languages
Swedish
First Language
English
Advanced (C1)
C1
Spanish
Upper Intermediate (B2)
B2
Swahili
Elementary (A2)
A2
Timeline
Store Associate
Glitter AB
01.2024 - 09.2024
Recreation Leader
Täby county
09.2023 - 06.2024
Salesperson
OKQ8
05.2022 - 07.2023
Event Manager
Hilma Sthlm
02.2021 - 01.2023
Gymnasium Degree - Social Sciences Education
Åva Gymnasium
High School Diploma -
Vallatorpsskolan
Some College (No Degree) - Organizational Leadership
Mittuniversitetet
Similar Profiles
Raechel CurtisRaechel Curtis
Customer Service Executive at Cherry Bomb GlitterCustomer Service Executive at Cherry Bomb Glitter
Natalie RaulnoNatalie Raulno
Director of Operations at Glitter It Up - Self EmployedDirector of Operations at Glitter It Up - Self Employed
Arihanna PaulinoArihanna Paulino
Glitter & Glam Spa at Glitter And GlamGlitter & Glam Spa at Glitter And Glam