ELIAS LUFWANDALI ERNEST
Dar es Salaam
Summary
Proven Operational and Business Development Officer with a track record of leveraging analytics and relationship-building skills to boost client satisfaction and secure long-term loyalty at AGA Freight Forwarders. Excelled in quality control and decision-making, ensuring project success and operational excellence. Achieved significant business growth by implementing strategic sales and development initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operational and Business Development Officer
AGA FREIGHT FORWARDERS
01.2025 - Current
- Market Analysis by researching and analyzing market trends to identify new business opportunities and potential clients
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality services to individual/company business needs.
- Sales strategy by developing and implementing sales strategies to attract new clients and retain existing ones
- Performance and Tracking its through monitoring the performance of business initiatives and adjusting strategies as necessary to meet targets
IMPORTING SPARES AND MOTOR VEHICLES
Myself
08.2015 - 12.2024
- Market research by understanding the demand of specific spares and vehicles in my target market
- Building strong relationship with manufacturers and supplier abroad ensuring they send me quality products and on time delivery of goods
- Compliance and regulations, familiarizing myself with import regulation, tariff and customs procedures as to be able to provide reliable budgets to customers
- Quality customer service, provision of good customer service ensuring maximum satisfaction on imported goods
- Networking, attending events and join association related to importation of vehicles and spares to gain access to new ideas and develop business partnership amongst other traders of the same industry
- Logistics planning, securing and develop a good logistics strategy for shipping and handling of imported goods, this one includes choosing the right shipping method and managing transportation costs
Project Supervisor in Construction Company.
EKER COMPANY LTD.
09.2010 - 04.2015
- Project planning , I made the assist by planning the phase of projects including creating of time lines ,budget and resource allocation
- Site management, overseeing daily operations on the construction site, ensuring all the work is being carried out in accordance to plan and specifications
- Team coordination , I managed and coordinates the works of various teams including subcontractors, laborers and other supervisors ensuring smooth workflow
- Quality control , I did ensure that every work that was done met the required standard and quality and does comply with safety regulation
- Problems solving, addressing any issue or delays that occur on site, as to make quick decision and thus keeping the project on track
- Documentation, maintaining accurate record of project progress, including daily logs, reports and whatever changes from the original plans
- Safety management, making sure that every safety protocol has been followed and maintained on site to prevent accident and injuries
Education
No Degree - BACHELOR OF ACCOUNTANCY
INSTITUTE OF FINANCE MANAGEMENT
Dar Es Salaam, Tanzania11-2011
No Degree - HIGH SCHOOL
GREEN ACRES HIGH SCHOOL
Dar Es Salaam, Tanzania05-2008
O LEVEL CERTIFICATE
ST.MARY`S JUNIOR VISIGA SEMINARY
PWANI11-2005
PRIMARY LEVEL
SHULE MAZOEZI CHANG`OMBE
Dar Es Salaam, Tanzania09-2001
Skills
- Relationship building and rapport
- Analytics
- Quality control
- Customer service
- Decision-making
Certification
certificate of chemicals handling, storing and supply from Government Chemist Laboratory Authority
Languages
English
Professional Working
Timeline
Operational and Business Development Officer
AGA FREIGHT FORWARDERS
01.2025 - Current
IMPORTING SPARES AND MOTOR VEHICLES
Myself
08.2015 - 12.2024
Project Supervisor in Construction Company.
EKER COMPANY LTD.
09.2010 - 04.2015
certificate of chemicals handling, storing and supply from Government Chemist Laboratory Authority
No Degree - BACHELOR OF ACCOUNTANCY
INSTITUTE OF FINANCE MANAGEMENT
No Degree - HIGH SCHOOL
GREEN ACRES HIGH SCHOOL
O LEVEL CERTIFICATE
ST.MARY`S JUNIOR VISIGA SEMINARY
PRIMARY LEVEL
SHULE MAZOEZI CHANG`OMBE
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