With over 8 years of experience in Human Resources and leadership, I hold a Bachelor's degree in Public Administration (BPA) with a focus on Human Resources from Mzumbe University. I am currently pursuing a Master of Human Resource Management (MHRM) at The Open University of Tanzania. My career includes diverse roles, such as Makapo Contractor $ General supplier company In-HR at Masasi, where I developed expertise in leadership, financial management, and customer service. Driven by a passion for optimizing human capital, I am dedicated to enhancing organizational success. My expertise spans manpower planning, recruitment and selection, payroll management, staff welfare, compensation and benefits, and overall HR administration.
Overview
9
9
years of professional experience
Work History
HR SUPERVISOR
Makapo Contractors $ General Supplies co ltd
06.2021 - 04.2024
Recruitment and staffing, coordinating and overseeing the hiring process, including job posting, interviewing, and onboarding new employees.
Addressing employee relations concerns and resolving conflicts, ensuring a positive work environment.
Implementing and monitoring a training program to enhance employee skills and career development.
Ensuring compliance adherence to labor laws and company policy.
Overseeing performance evaluation, feedback processes, and disciplinary actions.
Ensure HR administration by managing employee records, benefits, and payroll processing.
Developing and enforcing HR policies and procedures to align with organization goals.
HR Assistant
SWISSAID
Tunduru
07.2019 - 05.2021
Assisted with recruitment processes, including advertising jobs, screening resumes, and scheduling interviews.
Onboarded new hires by collecting paperwork, processing payroll, and providing orientation.
Maintained employee files, processed leaves and absences, and managed timesheets.
Addressed basic employee inquiries and concerns.
Developed and implemented strategies to ensure fair and competitive compensation and benefits programs, aligning them with company goals and legal standards.
Conducted data analysis on compensation and benefits metrics to support strategic decision-making and ensure regulatory compliance.
Maintained HR databases, managed user access, and troubleshooted technical issues with HR software.
Generated reports on HR data, including employee headcount, turnover, and absenteeism, and assisted with HR analytics projects.
Monitored and reported on sales performance, customer feedback, and service quality metrics to management while suggesting strategies and improvements to enhance the overall customer experience and achieve sales objectives.
Employee Relations Specialist
WWF, Tandahimba
07.2018 - 07.2019
Built strong relationships with employees, understanding their career goals and needs.
Provided tailored HR solutions and career advice based on individual assessments.
Managed the employee experience, ensuring access to HR services and development opportunities.
Addressed inquiries and resolved HR-related issues promptly, ensuring satisfaction and retention.
Evaluated candidates during recruitment and made informed recommendations to hiring managers.
Assessed performance during appraisals, recommending promotions and training.
Employee Support Officer
TEMA
Mtwara
01.2017 - 07.2017
Identified and recruited potential employees, conducted background checks, and facilitated onboarding.
Promoted HR programs and benefits, increasing employee engagement and satisfaction.
Managed employee relationships, resulting in increased trust, loyalty, and retention.
Supervised HR Managers to ensure efficient employee relations and performance management
Provided training to HR staff for enhancing support and service quality.
Developed performance appraisal process with recommendations for employee development and promotions
Human Resource Officer-Internship
Masasi DC
Masasi
07.2015 - 12.2016
Education
Bachelor of Public Administration (BPA) in Human Resources -
Mzumbe University
12.2015
Certificate of Teaching -
Kitangali Teachers Training College
12.2009
Ordinary Certificate of Secondary Education Examination -
Masasi Day Secondary School
12.2006
Skills
Recruitment and Selection
Onboarding and Orientation
Employee File Management
Compensation and Benefits Management
HR Data Analysis
HR Software Management
Employee Relations
Performance Management
Customer Experience Monitoring
Report Generation
Basicinfo
+255760965724 /+255655048624, eliasjoseph78@gmail.com, Dar es salaam, Tanzania
Languages
English
Swahili
References
Amani Madale, Branch Manager, CRDB Bank Plc- Ekwiriri Branch, P. O. Box 382,Masasi- Mtwara, 0754 300 579
Mohamed Muhidin, DHRO-Newala DC, 0658658528, Director MAKAPO CONTRACTOR 0684444446
Training
Apr 2018 - Credit Risk Management
Mar 2018 - SME Induction Course
Occupational Safety and Health
Jan 2016 - First Aid and OSHA Training
Training of Trainers (TOT) Workshop on Entrepreneurship Development
Timeline
HR SUPERVISOR
Makapo Contractors $ General Supplies co ltd
06.2021 - 04.2024
HR Assistant
SWISSAID
07.2019 - 05.2021
Employee Relations Specialist
WWF, Tandahimba
07.2018 - 07.2019
Employee Support Officer
TEMA
01.2017 - 07.2017
Human Resource Officer-Internship
Masasi DC
07.2015 - 12.2016
Bachelor of Public Administration (BPA) in Human Resources -
Mzumbe University
Certificate of Teaching -
Kitangali Teachers Training College
Ordinary Certificate of Secondary Education Examination -
Masasi Day Secondary School
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