Eliamini Muhidini Waziri
Dar Es Salaam,Tanzania
Summary
Helpful Room Service Server who thrives in fast-paced hospitality settings. Adept working in collaborative team settings or independently to meet guest needs.
Efficient professional in hospitality and food service demonstrates high productivity and task completion with precision. Possess specialized skills in customer service, order management, and cleanliness maintenance. Excel in communication, teamwork, and adaptability, ensuring guest satisfaction and smooth operational flow.
Offers positive and professional communication skills. Understands importance of delivering food quickly, getting orders correct and quickly handling problems. Energetic and upbeat with flexible schedule.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hotel Waiter
Gran Melia
Arusha , TZ
02.2016 - 02.2023
- Suggested food and beverage upsells to guests to maximize profits.
- Stocked server areas with supplies before, during and after shifts.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Collected payment for meals served or cashed out customers using POS systems accurately.
- Processed cash and credit card payments accurately and efficiently.
- Assessed quality of food and beverage products prior to delivery.
- Inspected completed meals against individual orders to verify accuracy.
- Provided excellent customer service at all times.
- Ensured proper food safety and sanitation standards were met when handling food and beverages.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Delivered pleasant guest experiences with friendly service and caring demeanor.
Utility Dishwasher
Gran Melia
Arusha, Tanzania
02.2016 - 02.2023
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Reported any broken items found during cleaning duties to supervisor immediately for repair or replacement order placement.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Removed garbage from the premises and disposed of it in designated areas.
- Assisted in food preparation tasks such as peeling vegetables or washing fruits when necessary.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Maintained cleanliness of dishwashing area by sweeping, mopping, and scrubbing floors.
- Performed general cleanup duties around the kitchen area including emptying trash cans, wiping down counters, restocking supplies as needed.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Monitored inventory levels of paper goods such as napkins or towels used in dining rooms or restrooms.
Education
Human Resources Management - No Degree
University of Dodoma
Dodoma 06-2012
Some College (No Degree) - Human Resources Management
University of Dodoma
Dodoma Some College (No Degree) - STCW
Dar Es Salaam Marine Institute
Dar Es Salaam Skills
- Memory retention
- Cleanliness
- Food presentation
- Personal grooming
- Reservation management
- Order taking
- Social perceptiveness
- Allergy awareness
- Professional attitude
- Company policy adherence
- Request management
- Kitchen assistance
- Guest service
- Cleanliness maintenance
- Order accuracy
- Complaint handling
Languages
Swahili
First Language
English
Advanced (C1)
C1
Certification
Advance certificate of secondary EducationSTCW certificate
Timeline
Hotel Waiter
Gran Melia
02.2016 - 02.2023
Utility Dishwasher
Gran Melia
02.2016 - 02.2023
Human Resources Management - No Degree
University of Dodoma
Some College (No Degree) - Human Resources Management
University of Dodoma
Some College (No Degree) - STCW
Dar Es Salaam Marine Institute
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