Eleonora Mallya

Human Resources Support and Employee Relations

• Provided strategic and operational support to address individual employee needs while ensuring alignment with organizational HR objectives.
• Maintained strict confidentiality and safeguarded all human resource information to protect employee data and organizational integrity.
• Supported employee relations by coordinating onboarding, induction, and orientation programs to facilitate smooth integration into the organization.
• Handled employee grievances and inquiries with professionalism, fostering a positive and compliant workplace environment.

Recruitment and Talent Acquisition

• Managed end-to-end recruitment processes, including advertising, candidate screening, interviewing, and background verification.
• Processed job applications and maintained up-to-date records of resumes and recruitment documentation.
• Analyzed job descriptions and developed tailored recruitment plans, timelines, and advertising strategies to attract qualified candidates.
• Supported candidates throughout the application process, ensuring transparency and timely communication.

Performance Management and Development

• Facilitated performance management processes, including KPI setting, monitoring, and mid-year and annual performance reviews.
• Assisted in the preparation of performance reports, ensuring timely submission and data accuracy.
• Supported capacity-building initiatives and training programs to enhance staff development and engagement.

Administration and Operations Support

• Assisted in payroll processing by updating employee information, validating data, and supporting financial compliance.
• Managed logistics, drivers, and administrative operations, including petty cash, event coordination, and conference planning.
• Supported procurement processes by preparing requisitions, reviewing vendor documentation, and facilitating timely approvals.
• Oversaw the management of contracts for employees, consultants, and service providers, ensuring adherence to policy and contractual terms.

Compliance and Policy Implementation

• Developed and documented HR procedures to ensure compliance with company policies, legal frameworks, and operational standards.
• Conducted HR audits and contributed to continuous improvement initiatives to enhance efficiency and service delivery.
• Championed diversity, equity, and inclusion initiatives to promote a fair and inclusive workplace culture

Expatriate & Compliance Management

• Facilitated work and residence permits for expatriate employees.
• Educated management on effective policy implementation and enforcement to prevent employee legal entanglements.
• Streamlined complaint response management by providing guidance on policies and ensuring accurate and appropriate investigation processes.

Employee Engagement & Development

• Created and implemented forward-thinking initiatives to enhance employee engagement.
• Directed onboarding and training for over 100 employees annually, ensuring smooth operations and high-quality workforce performance.
• Evaluated the effectiveness of training programs and provided strategic recommendations to senior management for continuous improvement.
• Developed succession plans and promotion paths for all staff.
• Worked with management to design performance measurement, employee development, and compensation strategies.
• Encouraged open communication to promote a positive, pro-employee work environment.

HR Operations & Policy Management

• Directed HR programs, policies, and processes to improve operational efficiency.
• Oversaw and advised on absence management, disciplinary actions, grievance handling, and performance management policies and practices.
• Supported top talent identification through candidate interviews, onboarding, orientation, and benefits management.
• Used HR websites and other media to communicate processes, increasing employee understanding and consistent use.
• Streamlined HR efficiencies by coordinating new hire orientations and providing training for employees.
• Created and maintained organizational filing systems for records and correspondence.

Confidentiality & Strategic HR Advisory

• Handled sensitive employee and company information with the highest level of confidentiality and discretion.
• Provided management with guidance on HR strategies to align workforce capabilities with organizational objectives.

Human Resources Administration & Record Management

• Maintained the human resources information system (HRIS) and ensured employee files were accurate and up-to-date.
• Reviewed HR documentation for accuracy and completeness, including verification, collection, and correction of data.
• Supported HR functions with record keeping, data entry, and general administrative tasks.
• Gathered personnel records from all employees across departments.
• Updated presentations and supporting documents for quarterly compensation committee reviews.

Recruitment & Onboarding

• Assisted in the recruitment process by posting job advertisements, filtering applications, scheduling interviews, and participating in the interview process.
• Drafted and coordinated employment offers with management and extended offers to selected candidates.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Supported new hire orientations and monthly departmental HR meetings.
• Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
• Networked with local community colleges to leverage talent resources.

Employee Development & Performance Management

• Facilitated year-end reviews and team strength presentations in collaboration with HR partners.
• Identified development opportunities and succession gaps exceeding 75%.
• Developed succession plans and promotion paths for all staff.
• Planned, monitored, and appraised employee work results by coaching managers on performance management and disciplinary actions.
• Monitored and managed all employee claims, including performance-based and harassment-related incidents.

Compensation & Benefits

• Addressed and resolved general payroll-related inquiries.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Updated documentation and presentations for compensation committee quarterly review.

Training & Compliance

• Coordinated company training programs, compiled training reports, and ensured compliance with corporate requirements.
• Coordinated meetings, developed content, and presented updates on human resources laws.
• Maintained company compliance with all local, state, and federal labor laws while establishing organizational standards.
• Sent notices to employees and subcontractors regarding expiring documentation.

Immigration & Legal Support

• Handled all immigration-related matters for each business unit.
• Assisted management with annual year-end processes and HR data audits.

Greenhouse & Field Operations

• Supervised and managed all greenhouse operations to ensure optimal productivity and quality.
• Facilitated training sessions for field staff to enhance operational efficiency and skill development.

Stakeholder & Management Communication

• Acted as the primary point of contact for customers and stakeholders, maintaining effective communication and relationship management.
• Participated in management meetings to provide updates and contribute to strategic discussions.

Employee Support & HR Coordination

• Responded to employee queries related to leave, compensation, and other benefits.

Administrative & Office Management

• Performed general administrative duties, including drafting letters and memos, maintaining adequate office supplies, and submitting requisition forms as required.
• Ensured accurate record keeping to support smooth office operations and compliance.