EDWARD FALU
DAR ES SALAAM
Summary
Proven Masonry Foreman and entrepreneurial leader, adept in construction planning and customer relations, enhanced client referrals significantly for Individual Employer. Skillfully managed resources and teams, achieving project excellence and timely completions. Demonstrates exceptional problem-solving and organizational skills, ensuring quality and efficiency in every task.
Overview
7
7
years of professional experience
Work History
Masonry Foreman
Individual Employer
11.2023 - Current
- Increased client referrals through exceptional craftsmanship and attention to detail in all completed projects.
- Adapted quickly to changing project requirements, reallocating resources as needed to maintain deadlines without sacrificing quality.
- Oversaw maintenance of tools and equipment, ensuring their proper functioning and extending their lifespan.
- Achieved timely completion of projects by closely monitoring progress and adjusting schedules as necessary.
- Implemented cost-saving measures by efficiently utilizing materials and labor resources.
- Managed inventory of tools, equipment, and materials, reducing downtime due to shortages or delays in procurement.
Grocery Entrepreneur
Self Employed
06.2020 - 05.2023
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Receptionist
Individual Employer
07.2017 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
History, English And Kiswahili
Manguanjuki High School
Singida, Tanzania 05.2016
Secondary Education
Nzega Secondary School
Nzega, Tabora, Tanzania 10.2011
Primary Education
Choma Primary School
Igunga, Tabora, Tanzania 09.2007
Skills
- Foundation Work
- Stone cutting
- Customer Relations
- Tool Maintenance
- Construction Planning
- Task Delegation
- Concrete mixing
- Estimating costs
- Construction safety
- Grout application
- Terrazzo Installation
- Teamwork and Collaboration
- Dependable and Hardworking
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Following Instructions
- Multitasking
- Worker Supervision
- Excellent Communication
- Organizational Skills
Languages
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Timeline
Masonry Foreman
Individual Employer
11.2023 - Current
Grocery Entrepreneur
Self Employed
06.2020 - 05.2023
Receptionist
Individual Employer
07.2017 - 12.2019
History, English And Kiswahili
Manguanjuki High School
Secondary Education
Nzega Secondary School
Primary Education
Choma Primary School
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