Edson Pauline Mtunda
Dar es Salaam
Summary
Dynamic ICT Manager with proven success at Health Promotion Tanzania, adept in database management and web development. Spearheaded system upgrades and implemented robust security protocols, enhancing operational efficiency. Strong project management and troubleshooting skills, complemented by a keen ability to foster collaboration across teams. Committed to driving innovation and excellence in technology solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
ICT Manager
Health Promotion Tanzania (HDT)
Kigamboni
01.2024 - 12.2024
- Planned, designed, developed and launched effective information systems and operation systems in support of organizational functions.
- Upgraded system by developing, testing, evaluating, and installing enhancements and new software.
- Designed, built and implemented new web pages and sites.
- Ensured stable and smooth operation of HDT systems (Google workspace, DMS).
- Troubleshoot and resolved any technical issues that arose with the organization ICT system.
- Developed and implemented security protocols to protect the organization data and systems from cyber threats.
- Analyzed and resolved end user software program connectivity issues and timely and accurate fashion and provided end user training where required.
- Built the operation end of the organization website and kept them function smoothly.
- Coordinated the planning, maintenance and accessibility of the website contents in a way that ensured consistency of the websites look and feel.
- Managed social media accounts.
- Monitored social media trends and provided recommendations for improving the organization social media presence.
- Undertook any other appropriate duties as reasonably assigned by the Line Manager.
- Dealt with Database issues.
Data and IT Manager
Tawi Consult Company
Dar es Salaam
10.2019 - 10.2023
- Designed questionnaires and conducted surveys, in consultation with the senior researcher.
- Designed and approved database and ensured they meet requirements for data entry in consultation with the senior researcher for train data clerks and management of data processing unit.
- Ensured the completeness, accuracy and consistency of the data from the field and produced summaries and progress reports.
- Installed and updated Open Data Kit (ODK) to all smartphones provided for Ongea Radio Programme Project.
- Prepared Questionnaires and uploaded them to the ODK for data collection.
- Participated to all the company's activities within and outside the region.
- Assisted students (school club members) for Ongea Radio Project on the use of ODK platform.
- Performed Transcription and Translation activities.
Database and System Administrator
Packway Company Limited
Dar es Salaam
07.2019 - 10.2019
- Investigated software problems identified in testing or via Support & provided solutions.
- Assisted in the resolution of software support issues.
- Technical design and documentation of new applications.
- Responsible for requirements capture, design, coding, testing and installation.
- Provided support & maintenance of existed software.
- Implemented new services, applications and demonstrated them.
- Installed Server Software.
- Configured of Database Servers.
- Created accounts for all users and assigned security levels.
- Provided end-to-end technical support and problem resolution.
- Participated in company's cross-training program.
Assistance Sales Manager
GTV Company Limited
Dar es Salaam
03.2007 - 08.2009
- Sold TV dishes and decoders.
- Supervised sales representatives.
- Supported Sales Strategies.
- Monitored Sales Performance.
- Built and maintained strong relationships with key customers and stakeholders.
- Coordinated sales activities, promotional events, and client meetings.
- Worked closely with marketing, product development, and customer service teams to ensure alignment of goals and the effective implementation of sales strategies.
- Participated in cross-departmental meetings to share insights and coordinate efforts.
- Conducted research to understand competitor offerings and market dynamics, helping to refine sales tactics accordingly.
- Maintained sales documents, contracts, and customer records.
- Assisted in budget preparation and tracking sales department expenditures.
Education
Bachelor of Science - Software Engineering
Bohai University
Liaoning Province, China06.2019
Diploma - Information System Management
Aptech Computer Education
Dar es Salaam, Tanzania03.2015
Certificate of Proficiency - Information System Management
Aptech Computer Education
Dar es Salaam, Tanzania02.2014
Certificate - Business Administration
College of Business Education (CBE)
Dar es Salaam, Tanzania02.2013
Skills
- Microsoft Office Suite
- Database management systems
- Programming languages
- Web development technologies
- Network configuration and troubleshooting
- Cloud computing
- Project management
- Social media content design
- E-cards design
- Fleet tracking
Certification
I, the undersigned, certify that to the best of my knowledge and belief, this bio data correctly describes me, my qualifications, and experience.
Communication Languages - Languages
- Swahili, Excellent, Excellent, Native
- English, Excellent, Excellent, Excellent
- Chinese, Basic, Basic, Basic
References
- Dr. Gregory Kabadi, Managing Director, Tawi Consult Company, P.O.Box 7159, Dar Es Salaam, Tanzania, +255 782 127 575, gkabadi@tawi.co.tz, gregkabadi@gmail.com
- Ms. Asnat Japhet, Business Development Manager, Packway Company Limited, P.O.Box 602, Dar es Salaam, Tanzania, +255 687 458 348, ajaphet@packway.co.tz
- Mr. Gerald Malima, Managing Director, UNIX LIMITED, Somo Building, Shekilango Road, Dar es Salaam, Tanzania, +255 715361880, ggmalima@unixtrainerscom, ggmalima@gmail.com
Training
Trade & Market Access Map Workshop, Trade & Market Access Map is a powerful tool used by researchers in academic, government, NGOs and the commercial sector worldwide to generate rigorous and sensible information and statistics on tariffs, non-tariff measures (NTMs) and market access forecasts.
Research
- Post Test Research Supervisor, TAWI Consult, Supervised and conducted a follow up on the Ongea Radio Programme under UNICEF in all Government Secondary Schools in Mbeya and Songwe Regions.
- Data Manager, Office of Internal Auditor General, Zanzibar, 09/01/20, Engaged under Unix Consultants to upload developed Competency Framework questionnaires; and undertake online Training Need Assessment of the Office of Internal Auditor General, Zanzibar.
- Data Manager, TAWI Consult, 2019, Supporting the implementation and monitoring of an adolescent-oriented community radio programme, and adolescent listenership clubs in Southern Highlands and Zanzibar.
- Data Manager, Plan International Tanzania, 2019, Conducted Mid-term Evaluation Survey for the Maternal and Newborn Health/Adolescent Sexual and Reproductive Health (ASRH) 'Safe Motherhood' (Uzazi Salama Project) in Rukwa region.
- Transcription and Translation Activity, Sokoine University of Agriculture - SUA, 11/01/20, 01/31/21, Transcribed and translated the recorded audio clips on the Innovation Lab for Food Security Policy, Research, Capacity, and Influence (PRCI) Analysis of cashew value chain with gender lenses project.
- Consultancy tender, Hillcrest Auditors, 2021, Represented Hillcrest Auditors and won a Consultancy tender for Development of Neglected Tropical Disease (NTDS) Master Strategic Plan for Zanzibar.
Personal Information
- Citizenship: Tanzanian
- Marital Status: Married
Timeline
ICT Manager
Health Promotion Tanzania (HDT)
01.2024 - 12.2024
Data and IT Manager
Tawi Consult Company
10.2019 - 10.2023
Database and System Administrator
Packway Company Limited
07.2019 - 10.2019
Assistance Sales Manager
GTV Company Limited
03.2007 - 08.2009
Bachelor of Science - Software Engineering
Bohai University
Diploma - Information System Management
Aptech Computer Education
Certificate of Proficiency - Information System Management
Aptech Computer Education
Certificate - Business Administration
College of Business Education (CBE)