EDINA LUSOKO

• Enhanced quality of publications by meticulously reviewing and revising content.
• Edited manuscripts to ensure clarity and coherence, improving readability.
• Improved article consistency by harmonizing writing styles of various authors.
• Proofread documents to eliminate errors, ensuring high-quality final output.
• Contributed to publication process by collaborating with writers for improved drafts.
• Improved publication standards with consistent application of style guidelines.
• Improved content accessibility by ensuring compliance with accessibility guidelines.
• Conducted training sessions to enhance editorial skills and knowledge.
• Strengthened editorial integrity by upholding ethical standards in content.
• Improved team productivity, organizing regular training sessions on new software tools.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.

•Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.

•Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.