Ediger Cassian Gallos
Zanzibar,Tanzania
Summary
Dynamic banking professional with extensive experience at NMB Bank Plc, excelling in customer relationship management and cash management. Proven track record of enhancing team performance through innovative solutions and effective collaboration. Adept at understanding financial products and the Zanzibar market, fostering strong client connections to drive business success.
Overview
2
2
Languages
1
1
Certification
23
23
years of professional experience
Work History
Relationship Officer
NMB Bank Plc
Paje, Zanzibar
01.2022 - Current
- To acquire and Manage relationship with Small and Medium Business customers through proactive and consultative approach in line with NMB policies and procedures.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Bank Officer
NMB Bank Plc
Zanzibar
01.2013 - 01.2022
- Managed daily cash transactions and balanced cash drawers accurately.
- Assisted customers with account inquiries and transactions at NMB Bank Plc.
- Educated clients about banking products and services available at NMB Bank Plc.
- Collaborated with team members to resolve customer issues promptly.
Food and Beverage Manager
Sunrise Restaurant
Stonetown
01.2011 - 01.2013
- Managed daily food and beverage operations to ensure smooth service.
- Trained staff on menu offerings and customer service standards.
- Coordinated with suppliers for timely inventory procurement and delivery.
Assistance Store Manager
Palumbo Hotel
Uroa
01.2009 - 01.2011
- Trained staff on customer service and sales techniques.
- Supervised daily operations to ensure efficient store management.
- Monitored inventory levels and performed product restocking.
Diving Center
Karafuu Hotel
Michamvi
01.2004 - 12.2008
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Education
Advance Diploma - Physiological Counseling
Community Concern Training Institute
Certificate of Proficiency - Insurance
Zanzibar Institute of Tourism and Development
MSE Credit Course -
NMB Bank Plc
Diploma - ICT with Accountant
Zanzibar Institute of Tourism and Development
Certificate of Advance Level -
Lumumba Secondary School
Certificate of Secondary School -
Kiponda Secondary School
Skills
- Customer relationship management
- Bank product knowledge
- Financial product knowledge
- Cash management
- General banking practices
- Microsoft Excel
- Microsoft Access
- Microsoft Word
- MS Windows
- Internet
- Communication
- Teamwork
- Collaboration
Core Competencies
- 2022 to date, NMB Bank Plc, Relationship Officer, Paje Branch
- 2013 - 2022, NMB Bank Plc, Bank Officer, Zanzibar Branch
- 2011 - 2013, Sunrise Restaurant, Food and Beverage Manager, Stonetown
- 2009 - 2011, Palumbo Hotel, Assistance Store Manager, Uroa
- 2004, Karafuu Hotel, Diving Center, Michamvi
Certification
I, Ediger Cassian Gallos, the undersigned hereby certify that to the best of my knowledge and belief, this profile correctly described myself, my qualification and experience.
Personal Information
- Date of Birth: 10/14/85
- Gender: Male
- Nationality: Tanzanian
- Marital Status: Married
Recent Position
- 2022 to date, NMB Bank Plc, Relationship Officer, Paje Branch
- 2013 - 2022, NMB Bank Plc, Bank Officer, Zanzibar Branch
- 2011 - 2013, Sunrise Restaurant, Food and Beverage Manager, Stonetown
- 2009 - 2011, Palumbo Hotel, Assistance Store Manager, Uroa
- 2004, Karafuu Hotel, Diving Center, Michamvi
Attributes
- 2022 to date, NMB Bank Plc, Relationship Officer, Paje Branch
- 2013 - 2022, NMB Bank Plc, Bank Officer, Zanzibar Branch
- 2011 - 2013, Sunrise Restaurant, Food and Beverage Manager, Stonetown
- 2009 - 2011, Palumbo Hotel, Assistance Store Manager, Uroa
- 2004, Karafuu Hotel, Diving Center, Michamvi
Languages
Swahili
First Language
English
Advanced
C1
Timeline
Relationship Officer
NMB Bank Plc
01.2022 - Current
Bank Officer
NMB Bank Plc
01.2013 - 01.2022
Food and Beverage Manager
Sunrise Restaurant
01.2011 - 01.2013
Assistance Store Manager
Palumbo Hotel
01.2009 - 01.2011
Diving Center
Karafuu Hotel
01.2004 - 12.2008
Advance Diploma - Physiological Counseling
Community Concern Training Institute
Certificate of Proficiency - Insurance
Zanzibar Institute of Tourism and Development
MSE Credit Course -
NMB Bank Plc
Diploma - ICT with Accountant
Zanzibar Institute of Tourism and Development
Certificate of Advance Level -
Lumumba Secondary School
Certificate of Secondary School -
Kiponda Secondary School