EBENEZER BAKARI MOHAMED
Dar es Salaam,Tanzania
Summary
Adaptable and motivated Risk Management professional currently pursuing a Bachelor of Science in Insurance and Risk Management. Experienced in risk assessment, claims administration, compliance verification, customer service, financial reconciliation, and documentation control. Recognized for strong communication skills, attention to detail, problem-solving ability, and commitment to delivering high-quality results in regulated environments. Seeking an opportunity to contribute to global aviation, energy, mining, offshore, logistics, or industrial operations while continuing professional growth.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
Jubilee Life Insurance
Dar es salaam
05.2024 - Current
- Managed customer inquiries and account-related requests while maintaining high service standards.
- Reconciled customer payments and ensured accurate record management.
- Coordinated with internal departments to resolve issues efficiently.
- Maintained compliance with organizational procedures and reporting requirements.
- Developed strong communication, stakeholder management, and problem-solving skills.
Field Trainee
Zanzibar Insurance Corporation
01.2022 - 12.2023
- Assisted in risk assessment and underwriting activities.
- Registered, reviewed, and verified claims documentation.
- Prepared quotations, payment vouchers, and operational reports.
- Participated in claims settlement and compliance-related processes.
- Demonstrated accuracy, attention to detail, and analytical capability in a regulated environment.
Education
Bachelor of Science - Insurance and Risk Management
Institute of Finance Management
Advanced Certificate of Secondary Education -
Rugambwa Secondary School
Certificate of Secondary Education -
Star Secondary School
Skills
- Risk Assessment & Analysis
- Compliance & Documentation Control
- Claims Processing & Verification
- Financial Reconciliation
- Stakeholder Communication
- Administrative Operations
- Data Management & Reporting
- Teamwork & Collaboration
- Problem Solving
- Adaptability & Continuous Learning
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Internet Research
- Email Communication
- Data Entry
- Reporting
- Strong work ethic
- Willingness to learn
- Comfortable working in multicultural environments
- Ability to adapt to new locations and challenging conditions
- Excellent interpersonal and communication skills
- High attention to detail
- Professionalism
- Safety-conscious mindset
- Compliance-focused mindset
Languages
- English, Professional
- Swahili, Native
Open To Relocation
- Canada
- UAE
- Saudi Arabia
- International Assignments
Languages
English
Proficient
C2
REFEREES
Daniel Magayane
- Senior relationship Manager
- 0768719150
- daniel.magayane@jubileelifeinsurance.co.tz
Irene shenyagwa
- Senior underwriter Manager
- 0715700619
- Irene.shenyagwa@jubileelifeinsurance.co.tz
Ismail Habibu
- 0629229564
- Insurance Officer
- i.habibu@zic.co.tz
Timeline
Customer Service Executive
Jubilee Life Insurance
05.2024 - Current
Field Trainee
Zanzibar Insurance Corporation
01.2022 - 12.2023
Bachelor of Science - Insurance and Risk Management
Institute of Finance Management
Advanced Certificate of Secondary Education -
Rugambwa Secondary School
Certificate of Secondary Education -
Star Secondary School