Dorothea Robert Marwa
Dar es salaam,Tanzania
Summary
Results-driven professional with expertise in sales and marketing, customer service, and financial transaction recording. Demonstrates proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, alongside strong presentation skills and product knowledge. Adept at point-of-sale operations, cash management, inventory restocking, and implementing customer retention strategies to enhance engagement and satisfaction. Dependable and reliable with a proven ability to foster positive customer relations while driving business growth. Committed to leveraging skills to achieve organisational goals and deliver exceptional service outcomes.
Overview
1
1
Language
5
5
years of post-secondary education
8
8
years of professional experience
Work history
Cashier
E life System Company Limited
2025.05 - 2026.07
- Process transactions.
- Customer services.
- Cash handling
- Maintain the workstation.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Kept up to date with store promotions to provide accurate information to customers.
- Assisted customers with enquiries to enhance their shopping experience.
- Educated customers on promotions, offers and special events to enhance product sales.
Assistance Accountant and Store Keeper
Al Haseeb Tanzania Limited
2023.01 - 2025.04
- Receive and direct the storage of new Bags and large amounts of bag stock
- Provide customers with information on Bags pricing, features, and availability of packages
- Oversee the arrangement of different bag displays, shelves, and counters on a store floor.
- Maintain an up-to-date customer database by entering customer profile details
- Establish appropriate security measures to reduce the risk of theft or shoplifting
- Managed financial reporting processes resulting in enhanced transparency.
- Devised strategies for risk management, minimizing potential losses.
Assistance Storekeeper
SBC LIMITED (PEPSI) LTD
2018.03 - 2018.08
- Dispatch of all Raw Material Required for Processing.
- Keep all the records of file regarding stock available and Material Used on Daily/weekly and Monthly basis.
- Receiving all imported Chemicals and Raw Material.
- Prepare Monthly/weekly stock Report for Usage and Productivity Analysis.
- Sustained clean and orderly storage areas, promoting a safe working environment.
- Organized store layout for improved accessibility and customer convenience.
Education
Bachelor - Procurement Supply Chain Management
Mzumbe University
Morogoro, Tanzania 2018.01 - 2021.01
Diploma - Procurement Supply Chain Management
College of Business Education
Dar es salaam 2016.01 - 2018.01
Skills
- Sales and Marketing, Presentation Skills
- Microsoft Package(Excel, Word, Powerpoint)
- Financial transactions recording
- Point of sale operation
- Dependability and reliability
- Customer Service
- Customer relations
- Product knowledge
- Cash management
- Customer retention tactics
- Restocking inventory
- Customer engagement
REFERENCES
- Regina, Robert, rmarwa1241@gmail.com, +255 653 202381, PEDUA INVESTMENT, P.O. Box 6042, Arusha, Tanzania
- Patric, Utoh, Supervisor Tigo Arusha-Sokoine, patric.utoh@tigo.co.tz, +255 658 123175, Br.P.O. Box, Arusha, Tanzania
- Said, Idd, Territory Manager, North Zone MIC Tanzania Ltd., said.idd@tigo.co.tz, +255 658 123 479
DECLARATION:
I, Dorothea Robert Marwa do certify that the information stated herein is realistic and accurate to the best of my knowledge. Signed . On Sunday, June 26, 2026
Languages
English
Intermediate
Timeline
Cashier
E life System Company Limited
2025.05 - 2026.07
Assistance Accountant and Store Keeper
Al Haseeb Tanzania Limited
2023.01 - 2025.04
Assistance Storekeeper
SBC LIMITED (PEPSI) LTD
2018.03 - 2018.08
Bachelor - Procurement Supply Chain Management
Mzumbe University
2018.01 - 2021.01
Diploma - Procurement Supply Chain Management
College of Business Education
2016.01 - 2018.01