Summary
Work History
Education
Skills
Languages
Timeline
Quote
Work Availability
Interests
Work Preference
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DITILDA MANENO

DITILDA MANENO

Dar Es Salaam

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Sales Associate

Bin Abou Investments
06.2023 - 10.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Bachelor Of Arts - Economics

University of Dar Es Salaam
Dar Es Salaam,Tanzania

Skills

  • Business Development
  • Client Account Management
  • Upselling
  • Order Processing
  • Inventory Control
  • Product Sales
  • Customer Needs Assessment
  • Outgoing Personality
  • Product Recommendations
  • Sales Strategies
  • Flexible Schedule
  • Time Management
  • Retail Store Operations
  • Customer Service
  • Problem-Solving
  • Cash Handling
  • Multi-tasking strength

Languages

English,swahili
Upper intermediate (B2)

Timeline

Sales Associate

Bin Abou Investments
06.2023 - 10.2023

Bachelor Of Arts - Economics

University of Dar Es Salaam

Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Arts

Work Preference

Work Type

InternshipPart Time

Work Location

On-SiteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsHealthcare benefitsFlexible work hoursStock Options / Equity / Profit SharingPersonal development programs
DITILDA MANENO