Dipu N Kavumkal

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• coordinate with the Plant regarding the supply of material, logistics-related issues

• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Established relationships with key decision-makers within the customer's organization to promote growth and retention.
• Promoted Jaquar faucets and sanitaryware in dealer and project segment

Successfully found out new space for the branch with more space and completely solved the issues related to stacking of material and logistics.

· Restructured the State distribution for absolute penetration and market/product presence resulting to surpass the targets by an average of 14 %.

· Successfully launched 12 new & innovative products.

· Partnered with Key Retail Accounts for strategic market positioning to accelerate sales.

· Made additionally responsible for Projects like Railways and Government supported/funded affordable housing projects.

· Repositioned the Project - Sales Strategies by emphasizing the product presentations/ meetings with decision-makers.

Ceramics Ltd is the leading Tiles manufacturing company in India

· Successfully launched sanitary ware across the state of Kerala

· Appointed dealers and distributors in the major towns of Kerala

· Initiative taken to start company depot at Cochin for the enhancement of sales