DIMO MSIKE
DAR ES SALAAM
Summary
A well-presented and responsible young person who has a warm way with people and is more than able to meet customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response. Dimoso can meet deadlines and complete tasks accurately and efficiently. He has superb communication skills and can easily engage in conversation with customers, building rapport and asking questions to get a better understanding of their needs. He is looking for a suitable position with a responsible employer.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Stock Manager
Elements Restaurant & Lounge
01.2016 - Current
- Maintain receipts, records, and withdrawals of the stockroom
- Inspect deliveries for damage or discrepancies and report those to accounting for reimbursements and record keeping
- Supervise stockroom operations
- Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control
- Prepare daily and monthly stock report
- Perform duties assigned
Cashier/Stock-keeper
Vimarch supermarket
01.2014 - 01.2016
- As a Cashier
- Working on a cash register in a busy store providing a high quality, customer driven service and acting as the first point of contact for customers
- Accurately recording all cash received and paid out during a day
- Entering purchases into a cash register
- As a Stock-keeper
- Track and maintain inventory records of products on shelves and storage unit
- Receive, unload, and shelve supplies
- Perform other stock-related duties, including returning, packing, pricing, and labeling supplies
Used Car Dealer
Dar Es Salaam Used Car
04.2021 - Current
- Boosted profits by identifying slow-moving inventory items and implementing targeted promotions or incentives to move them more quickly.
- Maintained detailed records of all transactions, ensuring compliance with state regulations and tax requirements.
- Improved employee retention rates by fostering a positive work environment that valued teamwork, open communication, personal growth opportunities within the company structure.
- Assisted customers in navigating warranty options available based on each individual''s specific needs and preferences while making informed decisions about purchasing a used car from our dealership.
- Enhanced dealership reputation by maintaining a high level of integrity and transparency with clients regarding vehicle history and pricing.
- Conducted thorough market research to stay current on industry trends, competitor strategies, and emerging technologies within the used car sector.
- Negotiated favorable purchase agreements with suppliers, resulting in cost savings for the dealership.
- Increased customer satisfaction by providing personalized service and addressing individual needs in the used car buying process.
- Managed online presence through website updates, social media engagement, and digital advertising campaigns designed to attract potential buyers searching online platforms for used cars.
- Implemented strategic marketing initiatives to increase brand visibility and drive sales growth.
- Developed a referral program that incentivized satisfied customers to refer friends and family members, resulting in increased repeat business and new client acquisitions.
- Implemented an efficient appointment scheduling system to accommodate more prospective buyers while maintaining high levels of customer service.
- Optimized showroom layout for maximum visual appeal and easy navigation for customers, enhancing their overall shopping experience.
- Participated in local community events to build brand awareness, establish trust with potential clients, and support local causes.
- Oversaw reconditioning processes to improve vehicle appearance and functionality before presenting them on the sales floor for prospective buyers'' consideration.
- Evaluated trade-in vehicles'' condition and provided accurate valuations to offer fair pricing for both the dealership and the customer.
- Streamlined inventory management for better organization, efficient sales, and improved customer experience.
- Developed strong relationships with local financial institutions to assist customers with financing options.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
Education
Secondary level Education - undefined
Mbezi Beach Secondary School
01.2012
Secondary level Education - undefined
Makongo Secondary School
01.2010
Primary Education - undefined
Boma Primary School
01.2006
Skills
- Excellent customer service skills
- Excellent computer skills eg Ms Word, Ms excel etc
- Experience in retail cashier
- Knowledge and familiarity with electronic equipment eg cash register
- Strong communication and time management skills
- Attention to detail and mathematical skills
- Sales skills
Certification
Inventory Management – Coursera (University of Minnesota).
- Certified Job Title, Company Name - Timeframe
- Area of certification Training - Timeframe
- Area of expertise License - Timeframe
- Licensed Job Title - Timeframe
PERSONAL DETAILS
FLUENT IN ENGLISH AND SWAHILI
References
GRACE, SAGWA, FINANCE OFFICER, +255 713-644 188, YAPI MERKEZI INSAAT S.A (SGR)
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of Number in the development of Project name.
Affiliations
- International Association of Administrative Professionals
- Project Management Institute
- National Association of Social Workers
Additional Information
Communication,friendship
Timeline
Used Car Dealer
Dar Es Salaam Used Car
04.2021 - Current
Stock Manager
Elements Restaurant & Lounge
01.2016 - Current
Cashier/Stock-keeper
Vimarch supermarket
01.2014 - 01.2016
Secondary level Education - undefined
Mbezi Beach Secondary School
Secondary level Education - undefined
Makongo Secondary School
Primary Education - undefined
Boma Primary School
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