Digna Msacky
Dar es Salaam,02
Summary
Efficient and customer-focused Bank Teller woth over 10 years of experience handling high volume transactions while ensuring client satisfaction and promoting bank services, resolving account disrepancies and assisting customers with various banking services. committes to maintaing high levels of accuracy and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Teller
Standard Chartered Bank
09.2013 - Current
- Process daily counter transactions cash/cheque deposits and withdrwa to savings, current and fixed deposit accounts
- Handle foreign exchange transactions
- Daily management of atm
- Posting of internally raised back office entries
Sales Officer
National Microfinance Bank
03.2012 - 09.2013
- Responsible for selling NMB products
- Responsible for registering clients NMB mobile App
- Activating NMB atm cards
- Advise clients on different issues concerning banking products
- Responded to customer needs by answering questions and providing detailed information about products
Education
Associate of Arts - Business Administration
Community Collage of Allegheny County
USA01-2000
Associate of Science - Laboratory Technician
Water Development And Management Institute
Dar Es Salaam, Tanzania06-1996
Skills
- Customer Service Excellence
- High accuracy in transaction management
- Cash handling and operational efficiency
- Excellent time management skills
- Fraud detection and prevention
- Sales and revenue generation
Timeline
Teller
Standard Chartered Bank
09.2013 - Current
Sales Officer
National Microfinance Bank
03.2012 - 09.2013
Associate of Arts - Business Administration
Community Collage of Allegheny County
Associate of Science - Laboratory Technician
Water Development And Management Institute
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