Diana K Kaijage
Dar Es Salaam
Summary
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
Overview
17
17
years of professional experience
Work History
Human Resources Manager
R & M Tanzania Specialist Limited
Arusha, Tanzania
01.2024 - Current
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Provided guidance on labor law compliance issues such.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Created job postings, tracked applicants and maintained applicant database.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Directed HR programs, policies and processes to improve operational efficiency.
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
Organizational Development Manager / HR Specialist
Mwiba Holdings Limited
Arusha, Tanzania
08.2021 - 12.2024
- Developed and implemented organizational development strategies to improve operational efficiency.
- Created a comprehensive plan for implementing organization-wide change initiatives.
- Drafted reports on the effectiveness of existing programs, procedures, and practices in achieving desired outcomes.
- Collaborated with senior management to identify opportunities for process improvement.
- Updated job descriptions based on changing needs within departments or divisions.
- Implemented performance management systems that aligned with strategic objectives.
- Facilitated team-building activities to foster collaboration among staff members.
- Interviewed new job applicants to assess fit with company requirements and culture.
- Implemented training programs to apply principles of learning and individual differences.
- Created and improved HR processes, integrated practices and strengthened program operations.
- Conducted regular meetings with staff to review progress and address any concerns.
Marketing Manager Cum Banqueting Manager
Whitesands Hotel Limited
Dar Es Salaam, Tanzania
05.2014 - 07.2021
- Planned events such as webinars or seminars to engage customers.
- Performed market analysis to better understand target audiences.
- Collaborated with internal teams on product launches and advertising strategies.
- Maintained relationships with key customers through regular communication.
- Supervised a team of junior marketers in executing various projects.
- Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
- Monitored competitors' activities to keep up with industry trends.
- Tracked budgets for all marketing initiatives and provided regular updates.
- Oversaw the company's marketing budget.
- Worked with management team to oversee and monitor marketing strategy.
Human Resource Assistant (Part-time)
Abacus Recruuitment
Slough, United Kingdom
01.2008 - 11.2010
- Provided administrative support for recruitment, selection, orientation, and training activities.
- Compiled monthly reports on new hires, terminations, transfers, promotions, merit increases.
- Maintained personnel records in accordance with legal requirements.
- Responded to inquiries from employees regarding various HR matters such as leave requests or policy issues.
- Scheduled job interviews and coordinated travel arrangements for candidates.
- Conducted employee onboarding processes including benefits enrollment and completion of required paperwork.
- Posted job announcements and pre-screened applicants to candidates for available positions.
Education
Professional Certificate - Leadership Essentials
Rochester Institute of Technology
09-2023
Professional Certificate -
Human Resource Leadership & HR Management
09-2022
Bachelor of Arts - Human Resource Management
University Of Northampton
Dar Es Salaam, Tanzania09-2010
High School Diploma -
Cornelius Girls High School
Dar Es Salaam, Tanzania09-2004
Brussels English Primary School
Brussels, Belgium11-2000
Skills
- Employee Onboarding
- Labor Relations
- Organizational Development
- Payroll Administration
- Training and mentoring
- Compensation and benefits
- Records Management
- Internal Communications
- Exit Interviews
- Recruitment and hiring
Affiliations
- Reading
- Gardening
- Cycling
Timeline
Human Resources Manager
R & M Tanzania Specialist Limited
01.2024 - Current
Organizational Development Manager / HR Specialist
Mwiba Holdings Limited
08.2021 - 12.2024
Marketing Manager Cum Banqueting Manager
Whitesands Hotel Limited
05.2014 - 07.2021
Human Resource Assistant (Part-time)
Abacus Recruuitment
01.2008 - 11.2010
Professional Certificate - Leadership Essentials
Rochester Institute of Technology
Professional Certificate -
Human Resource Leadership & HR Management
Bachelor of Arts - Human Resource Management
University Of Northampton
High School Diploma -
Cornelius Girls High School
Brussels English Primary School
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