Deogratius Benedict

• Managed landlord contracts and site access, resolving lease disputes effectively.
• Updated Tanzania Market Rental Analysis to reflect current trends.
• Oversaw brokers for lease renewals and permit acquisitions to ensure compliance.
• Administered site landlords' rent payments, maintaining accuracy and timeliness.
• Prepared monthly property reports for executive review.
• Developed annual property budget, aligning with financial objectives.
• Supported cross-departmental projects, including collocation and property consolidation.
• Established strong relationships with HTT customers to enhance service delivery.

Ensured data integrity through meticulous management practices.

Managed unregistered lease sorting and verification processes.

Supervised landlord management to enhance stakeholder relations.

Resolved all HTO audit issues by leading a dedicated team.

Optimised team efficiency through strategic leadership.

Managed contract negotiations and oversight of site landlord rent payments.

Produced comprehensive management reports on a daily, monthly, quarterly, and annual basis.

Represented company in court regarding landlord disputes.

Supervised consultancy services for permits recovery related to demolition and building projects.

Maintained excellent relationships with HTT customers as a key contact.

Led customer care management and acted as Siterra Champion for data systems.

• Generate revenue streams through the cross-sell of banking services to the bankʼs.
• Manage and develop a portfolio of the bankʼs personal and SME customers including revenue accountability.
• Identify and meet customer needs through the provision of Banking solutions.
• Overall, achieve and maintain a high level of Customer Service at all times.
• Portfolio profitability in line with sales targets.
• Implementation of marketing campaigns.
• Management of Service Level Agreements.

• T Bills and T bonds issues such as settle payment, paperwork to brokers, T bills and T bonds reconciliation.
• Responsible for immediate payment (via TISS and SWIFT) of all transactions undertaken by dealers.
• Reconciliation (incoming funds-payments)
• Prepare daily bank cash position.
• Preparation and dispatch of confirmations (FDR and other payment) to the customers.
• Ensure all controls are being observed.
• Ensure quick resolution time to the customer queries related to BOC unit.
• Fund transfers i.e., incoming transfer, outgoing transfer, internal transfer.
• Preparing reports, Bi-weekly SMR return reports, monthly overseas placement report.
• Monthly Withholding tax report.
• Payment of fixed deposits timely at the maturity date.

• Customer cash deposit and cash withdraw.
• Accepting checks for cashing, verify endorsement and acceptability.
• Enter data on the system terminal and verify information where necessary.
• Count cash drawer upon opening to verify amount, ensure enough cash is kept in drawer for daily needs.
• Transferring funds, tracking records and various record changes.
• Maintains and account for cash drawer and daily transaction reports and discrepancies (daily cash summary, treasury slip and till reconciliation).