Deofrank Karamba

• Developed strong relationships with suppliers to negotiate favorable pricing on bulk purchases, reducing overall pharmacy expenses.
• Streamlined pharmacy operations, implementing effective inventory management systems for medication stock levels.
• Optimized customer satisfaction by providing timely and accurate medication counseling services for patients.
• Participated in continuous professional development opportunities to stay current on pharmaceutical trends and advancements

•Provide medication information and basic counseling to patients regarding usage, storage, side effects, and precautions.

•Inventory & Stock Management

Monitor and maintain stock levels through regular checks; order and receive medications and supplies

•Track expiration dates, quarantine expired or damaged stock, and redistribute near‑expiry drugs

•Maintain bin cards or electronic records for drug stocks and conduct physical stock reconciliations.

•Administrative & Reporting Duties

Keep accurate patient prescriptions and dispensing records, both digital and paper-based.

•Generate consumption or pharmacy activity reports on a daily, weekly, or monthly basis.

•Assist with pharmacy audits, inspections, and compliance checks.

. •Quality Assurance & Regulatory Compliance

Report medication errors or adverse effects

• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Reduced medication errors through diligent attention to detail during prescription processing and verification processes.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Enhanced patient safety by accurately preparing and dispensing medications according to prescriptions.
• Resolved third-party billing, computer system and customer service issues.
• Managed opening and closing duties for pharmacy.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
• Increased operational efficiency by cross-training in various roles such as compounding technician or IV technician when needed.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Conducted thorough research on new medications entering the market, sharing information with colleagues to improve overall pharmaceutical knowledge within the team.