Dennis Anthony
Moshi
Summary
Qualified Open Market Supervisor with exceptional customer service and consultative sales abilities. Offering strong track record of building loyal customer relationships to create recurring revenue. Adept at developing and implementing policies to drive store effectiveness, demonstrated over 5 year progressive career history.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Open Market Supervisor
YAS Tanzania
Moshi, Tanzania
03.2022 - Current
- Ensuring 100% achievement of service and revenue targets on month-to-month basis subject
- To collect all smartphone Imei`s number and send to the I.T for whitelisting in order to get offer.
- To ensure all service provider (shop owner and ambassador) get to know well on how to activate offer to a customer.
- To recruit new shops for data penetration
- Training shop ambassadors on all applications and procedures for him to do his work& also training on current promotions as introduced by the company seasonally
Acting Phoenix Team leader -Northern Zone
Phoenix Team
Kilimanjaro, Arusha, Dodoma
02.2021 - 03.2022
- Ensuring that the teams under my supervision achieve the daily and weekly targets set out by the company
- Manage the teams daily and ensure that they are active in the field from Monday through to Saturday
- Ensure that the teams have all necessary tools to conduct their work as per the project scope
- To ensure all problems facing phoenix team on zone are sorted in a proper way by link with the top level of the company
- To assist sim swap for the 4g network conversion (from 3G TO 4G)
- To find new way of increase number of device sales by starting Sales Point and out door (office attacking)
Phoenix Team
11.2016 - 03.2022
- To increase data penetration by selling new smartphone, router and new Sim card registration.
Data Entry
08.2015 - 11.2016
- To collect and scanning of new registration form from a freelancer.
- To ensure customer are full registered in order to get better service from a company.
Education
Diploma - Library and Archival Studies
Moshi University College in Co-operative and Business Studies (MUCCoBS / MoCU)
Certificate - Library and information Science
Moshi University College in Co-operative and Business Studies (MUCCoBS / MoCU)
Certificate - Secondary Education Examinations (CSEE)
Nuru Secondary School
Skills
- Excellent communication skills that contribute to productive and harmonious relations across internal (employees) and external customers
- Planning the use of resources that contributes to short- term and long-term strategic plans
- Computer skills; Competent in Analytical application programs (Ms Word, Excel, Access and PowerPoint), Software installation, Internet Surfing and Searching
Certification
I, the undersigned certify to the best of my knowledge and belief that the information enclosed in this document correctly describe my qualifications, my experiences and me. Br. Dennis Lazaro
LANGUAGES
English, Swahili: Native language
PERSONAL INFORMATION
- Date of Birth: 21/08/89
- Gender: MALE
- Nationality: TANZANIAN
- Marital Status: SINGLE
- Religion: CHRISTIAN
Timeline
Open Market Supervisor
YAS Tanzania
03.2022 - Current
Acting Phoenix Team leader -Northern Zone
Phoenix Team
02.2021 - 03.2022
Phoenix Team
11.2016 - 03.2022
Data Entry
08.2015 - 11.2016
Certificate - Library and information Science
Moshi University College in Co-operative and Business Studies (MUCCoBS / MoCU)
Certificate - Secondary Education Examinations (CSEE)
Nuru Secondary School
Diploma - Library and Archival Studies
Moshi University College in Co-operative and Business Studies (MUCCoBS / MoCU)