Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Problem Solving
Problem Solving
Generic

DAVIS NICO KYANDO

ICT MANAGER
Dar Es Salaam,02

Summary

Enthusiastic ICT MANAGER eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of business processes and how technology can help. Am Motivated to learn, grow and excel in Technology.

Am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
12
12
years of post-secondary education
11
11
Certificates

Work History

Information and Communications Technology MANAGER

DAR ES SALAAM STOCK EXCHANGE
DAR ES SALAAM, DAR ES SALAAM
01.2020 - Current
  • Developing and implementing IT policy and best practice guides for organization
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
  • Providing direction for IT team members
  • Running regular checks on network and data security
  • Develop and implement procedures for identifying, assessing, treating and mitigating ICT risks, such as hacks or data leaks, according to company's risk strategy, procedures and policies. Analyses and manage security risks and incidents. Recommend measures to improve digital security strategy.
  • Head exercises which educate people on what to do in case of unforeseen disastrous event in functioning or security of ICT systems, such as on recovery of data, protection of identity and information and which steps to take in order to prevent further problems.
  • Identify potential component malfunctions. Monitor, document and communicate about incidents. Deploy appropriate resources with minimal outage and deploy appropriate diagnostic tools.
  • Prepare, test and execute, when necessary, a plan of action to retrieve or compensate lost information system data.
  • Manage and develop asset management systems and processes
  • All aspects of hardware and software including installation, operation, upgrades, repair and replacement.
  • Manage information technology and computer systems
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Develop, implement, manage and maintain ICT infrastructure including server and network configuration, security, accessibility, connectivity, and backup.
  • Develop procedures and associated implementation, testing and training plans for infrastructure administration, security and data management.
  • Ensure compliance with internal and external information security requirements as well as maintaining awareness of latest cyber-security threats and implement security measures to minimize risk to information assets.
  • Ensure that business continuity measures are implemented and kept up to date, including disaster recovery plans for critical systems and telephony.
  • Maintain effective relationships with suppliers to secure best value for ICT goods and services, and to encourage innovative ideas to be adopted.
  • Provide regular verbal and written reports to management on ICT service levels, planned maintenance, issues and data.
  • Improved operations through consistent hard work and dedication

SENIOR DATA ANALYST LEAD

DAR ES SALAAM STOCK EXCHANGE
DAR ES SALAAM, DAR ES SALAAM
04.2018 - 01.2020
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Acquiring data from primary or secondary data sources and maintaining databases
  • Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality
  • Interpreting data, analyzing results using statistical techniques
  • Locate and define new process improvement opportunities
  • Work with management to prioritize business and information needs
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Interpret data, analyze results using statistical techniques and provide ongoing reports

SYSTEM aND DATABASE Team Lead

DAR ES SALAAM STOCK EXCHANGE
DAR ES SALAAM , DAR ES SALAAM
03.2015 - 03.2018
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Managed and monitored installed systems and infrastructure.
  • Deployed and decommissioned environments for multi or single applications.
  • Evaluate organizations technological requirements and ideal systems
  • Manage ICT operations including maintenance work, testing and optimization
  • Manage information and communication technology resources and implement installation and upgrades for systems
  • Oversee training manuals and training sessions for users working with systems
  • Plan and recommend suitable computers and technological systems to meet company needs
  • Enforce the backup policy of the organization as well as organization backup testing and retention policy
  • To make sure that the Disaster recovery is up and running as well as being standby in case of disaster.
  • To make sure all the organization ICT stake holder who we have contracts with us do not breach SLA and ensure the renewal of contract close to contract end.
  • To oversee ICT operations and make sure the organization policy is respected and everything is as per the policy.
  • As a system and database manager I have the following responsibility :
  • To supervise my subordinates and make sure all the duties are performed at quality and on time.
  • To plan, control and organize the acquisition of infrastructure.
  • Coordinated with project management staff on database development timelines and project scope.
  • Created scripts and processes for data integration and maintenance.
  • Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
  • Tested programs and databases to identify issues and make necessary modifications.

System and Database Administrator

DAR ES SALAAM STOCK EXCHANGE
DAR ES SALAAM, DAR ES SALAAM
01.2013 - 08.2015
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Implemented BI solution framework for end-to-end business intelligence projects.
  • Installing and upgrading the database server and application tools
  • Allocating system storage and planning future storage requirements for the database system
  • Modifying the database structure, as necessary, from information given by application developers
  • Enrolling users and maintaining system security
  • Ensuring compliance with database vendor license agreement
  • Controlling and monitoring user access to the database
  • Monitoring and optimizing the performance of the database
  • Planning for backup and recovery of database information
  • Maintaining archived data
  • Backing up and restoring databases
  • Contacting database vendor for technical support
  • Generating various reports by querying from database as per need.
  • System performance tuning.
  • Ensuring that the network infrastructure is up and running.
  • Configuring, adding, and deleting file systems.
  • Installing and configuring new hardware and software.
  • Adding, removing, or updating user account information, resetting passwords,etc.
  • Answering technical queries and assisting users.
  • Responsibility for security.
  • Analyzing system logs
  • Introducing and integrating new technologies into existing data center
  • Performing routine audits of systems and software.
  • Applying operating system updates, patches, and configuration changes.

Senior Billing Analyst-POST PAID

Millicom International (TIGO TANZANIA)
DAR ES SALAAM, DAR ES SALAAM
01.2012 - 05.2013
  • Assume the responsibility of receiving and sorting incoming payments with attention to credibility
  • Manage the status of accounts and balances and identify inconsistencies
  • Issue and post bills, receipts and invoices
  • Check the validity of debit accounts
  • Update accounts receivable database with new accounts or missed payments
  • Ensure all clients remain informed on their outstanding debts and deadlines
  • Provide solutions to any relative problems of clients
  • Write thorough reports on billing activity with clear and reliable data
  • Handled account payments and provided information regarding outstanding balances.

System and Database Administrator

Precisio air services limited
DAR ES SALAAM, DAR ES SALAAM
01.2011 - 09.2012
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Set up and controlled user profiles and access levels for each database segment to protect important data.
  • Implemented BI solution framework for end-to-end business intelligence projects.
  • Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
  • Authored and coded logical and physical database descriptions.
  • Tested programs and databases to identify issues and make necessary modifications.
  • Developed, updated and organized [Software] databases to handle customer and [Type] data.
  • Built SAP Business Objects [Type] infrastructure with [Type] authentication.

Education

High School Diploma -

MZUMBE SECONDARY SCHOOL
MOROGORO TANZANIA
01.1999 - 07.2002

High School Diploma -

MZUMBE SECONDARY SCHOOL
MOROGORO TANZANIA
07.2003 - 05.2005

Bachelor of Engineering in Computer Science - Computer Science Engineering

Osmania University,University College of Engineeri
Hyderabad A.P India
01.2006 - 12.2010

Master of Science - Management Information Systems

UNIVERSITY oF DAR ES SALAAM
DAR ES SALAAM TANZANIA
10.2016 - 12.2018

Skills

Information gathering and analytics

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Accomplishments

  • Implementation of Mobile Trading System for Equity and Bonds
  • East Africa Capital Market Integration
  • Implementation of Data Subscription system for Dar es salaam Stock Exchange
  • Implementation of DSE online Learning Management System(Digital Academy)
  • Implementation Interlinkage between Dar es salaam Stock Exchange and Bank Of Tanzania Central Depository system
  • Implementation of Continuous Data Replication between Primary Site and Disaster recovery Site.
  • Major ICT Infrastructure Modernization
  • Implementation of Continuous Data Replication between Primary Site and Disaster recovery Site.
  • Implementation of Disaster Recover Site for Dar es Salaam Stock Exchange
  • Implementation of Virtualization Platform using the MS HYPER-V at DAR ES SALAAM STOCK EXCHANGE
  • Implementation of New systems for Depository, settlement and clearing
  • Implementation of Central Depository System and Trading System.
  • Implementation of Wide Area Network for Dar es Salaam Stock Exchange to connect HQ with about 15+ Licensed Dealing Members offices.


Software

Java

Certification

Certified:REDHAT CERTIFIED SYSTEM ADMINISTRATOR (RHSA)], REDHAT

Interests

Technical Reading

Timeline

Information and Communications Technology MANAGER

DAR ES SALAAM STOCK EXCHANGE
01.2020 - Current

SENIOR DATA ANALYST LEAD

DAR ES SALAAM STOCK EXCHANGE
04.2018 - 01.2020

Master of Science - Management Information Systems

UNIVERSITY oF DAR ES SALAAM
10.2016 - 12.2018

SYSTEM aND DATABASE Team Lead

DAR ES SALAAM STOCK EXCHANGE
03.2015 - 03.2018

System and Database Administrator

DAR ES SALAAM STOCK EXCHANGE
01.2013 - 08.2015

Senior Billing Analyst-POST PAID

Millicom International (TIGO TANZANIA)
01.2012 - 05.2013

System and Database Administrator

Precisio air services limited
01.2011 - 09.2012

Bachelor of Engineering in Computer Science - Computer Science Engineering

Osmania University,University College of Engineeri
01.2006 - 12.2010

High School Diploma -

MZUMBE SECONDARY SCHOOL
07.2003 - 05.2005

High School Diploma -

MZUMBE SECONDARY SCHOOL
01.1999 - 07.2002

Problem Solving

Having science and technical ground it has automatically equip analytical,Innovative and creative thinking skills within myself. I have the ability adapt and high level of flexibility.

Normally I look for the root cause of the problem and properly define the problem with my team. More over more information needs to collect to start lighting for possible solutions. All the possible alternatives are tried and reassessed until the one which works in on the radar.

The problem is documented and recorded for future reference and easy problem solving.

Problem Solving

Having science and technical ground it has automatically equip analytical,Innovative and creative thinking skills within myself. I have the ability adapt and high level of flexibility.

Normally I look for the root cause of the problem and properly define the problem with my team. More over more information needs to collect to start lighting for possible solutions. All the possible alternatives are tried and reassessed until the one which works in on the radar.

The problem is documented and recorded for future reference and easy problem solving.

DAVIS NICO KYANDOICT MANAGER