DAVIS DASTAN

• Conducted analysis of community needs and resources to support strategic plans.
• Assisted with business communications via email, social media and mailings.
• Evaluated donation and sponsorship requests and made funding recommendations.
• Delivered high-level administrative support to board during regular operations and special meetings.
• Fostered a positive work environment among team members contributing towards higher employee satisfaction rates within the department.

• Implemented new strategies to improve click-through rates and conversion.
• Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
• Strengthened online presence by creating engaging social media content and managing multiple platforms.
• Created social media content with innovative brand messaging to support new product launches.
• Managed digital projects from initial concept through final implementation and live monitoring.
• Evaluated market trends to stay current on consumer and competitor changes.

• Achieved significant cost savings through the negotiation of vendor contracts and software licensing agreements.
• Increased data storage capacity with strategic hardware upgrades and cloud-based solutions.
• Enhanced employee satisfaction by addressing technology-related issues in a timely manner through efficient helpdesk management protocols.
• Coordinated cross-functional teams for the successful deployment of new software applications across departments.
• Developed and maintained strong relationships with vendors, resulting in cost-effective solutions for company needs.

• Optimized resource allocation by developing accurate forecasts of future hardware/software requirements based on historical trends.
• Reduced downtime by proactively identifying and resolving potential issues with IT systems and infrastructure.
• Managed complex IT projects from inception to completion, ensuring on-time delivery within budget constraints.
• Conducted regular audits of IT systems to ensure compliance with industry regulations as well as internal policies and procedures.
• Boosted customer satisfaction with timely resolution of technical issues through effective communication and collaboration.
• Evaluated emerging technologies for potential integration into existing systems, driving continuous improvement in technology infrastructure.
• Streamlined IT operations for increased efficiency and productivity by managing a team of technical professionals.

primary certificate

Certificate of secondary education examination (CSEE)

Advanced certificate of secondary education examination (ACSEE)

3.7 GPA