David Chacha
Dar es Salaam
Summary
Commercial and sales leader with over 10 years of experience propelling revenue growth, expanding market presence, and forging strategic partnerships within fintech, travel technology, airlines, and payment ecosystems across East and Southern Africa.
Overview
11
11
years of professional experience
Work History
Head of Sales – Tanzania & Comoros
Amadeus Global Distribution System
07.2024 - Current
- Spearheaded national sales strategy, driving revenue growth initiatives across Tanzania and Comoros.
- Increased Amadeus market share by five percent within one year of leadership.
- Managed key enterprise accounts, ensuring client retention and expansion.
- Identified new market opportunities and established partnerships to strengthen regional presence.
- Collaborated with product, technical, and support teams to deliver customized solutions.
- Provided market intelligence and competitive insights to guide regional leadership decisions.
- Cultivated partnerships with banks and MNOs to leverage Amadeus API for airline ticketing in super apps.
- Executed strategic initiatives that enhanced overall market positioning.
Product & Solution Manager – Tanzania & Comoros
Amadeus Global Distribution System
02.2019 - 07.2024
- Drove adoption of Amadeus products through structured positioning and training, resulting in revenue growth for travel agents up to USD 200,000.
- Conducted competitive and industry analysis to shape commercial strategy.
- Delivered SLA performance reports and tracked progress on strategic roadmaps.
- Trained and supported customers throughout East Africa to enhance product utilization.
Head of Commercial – Tanzania, Zambia & Kenya
Fastjet Airlines
02.2017 - 12.2018
- Oversaw commercial performance across three countries, driving multi-channel sales initiatives.
- Delivered USD 1M in monthly collections by implementing new payment channels like Pesapal.
- Managed over 40 staff across sales shops and call centers to ensure operational excellence.
- Promoted high customer satisfaction through effective problem resolution and friendly service.
- Implemented omnichannel payment acceptance across retail, call center, online, and GDS platforms.
- Negotiated commercial agreements to enhance revenue stability and improve profit margins.
- Collaborated with technical and product teams to tailor fintech solutions for market needs.
- Represented executive leadership in board meetings and regulatory discussions.
Commercial Executive – Corporate Market
Fastjet Airlines
05.2015 - 01.2017
- Managed corporate accounts and retail distribution to enhance market presence.
- Increased corporate sales channel revenue from USD 80K to USD 180K monthly, achieving 125% growth.
- Conducted training sessions for GSAs, retail outlets, and call center teams to improve service delivery.
- Supported disruption management efforts to maintain customer satisfaction and operational continuity.
Education
Bachelor of Arts - International Relations & Development Studies
United States International University of Africa
Kenya08-2014
High School Diploma -
Alpha High School
Dar Es Salaam02-2010
Skills
- Sales strategy and execution
- Revenue growth and P&L management
- Merchant and enterprise sales
- Strategic partnerships and alliances
- Digital payments and fintech solutions
- Market expansion in East and Southern Africa
- Team leadership and performance management
- Negotiation and contract management
- Go-to-market strategy and Analysis
- CRM and sales analytics
Accomplishments
- Amadeus East Africa Employee of the Quarter (2025).
- Fastjet Employee of the Year (2016).
- Scaled corporate revenue from USD 80K to USD 180K monthly.
- Implemented region‑wide digital payment systems adopted across East Africa.
Languages
- English (Native)
- French (Intermediate)
- Kiswahili (Native)
- English (Native)
- French (Intermediate)
Professional Courses
- Global Distribution Systems Certified - Amadeus, Travelport & Videcom Reservation Systems
- Crisis & Emergency Management
- Customer Service Excellence
Languages
Swahili
Native
Native
English
Proficient (C2)
C2
French
Beginner (A1)
A1
References
References available upon request.
Timeline
Head of Sales – Tanzania & Comoros
Amadeus Global Distribution System
07.2024 - Current
Product & Solution Manager – Tanzania & Comoros
Amadeus Global Distribution System
02.2019 - 07.2024
Head of Commercial – Tanzania, Zambia & Kenya
Fastjet Airlines
02.2017 - 12.2018
Commercial Executive – Corporate Market
Fastjet Airlines
05.2015 - 01.2017
Bachelor of Arts - International Relations & Development Studies
United States International University of Africa
High School Diploma -
Alpha High School