CATHERINE MARTIN MKUNA
Dar Es Salaam,Tanzania, United Republic of
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
3
3
years of professional experience
Work History
Sales and Customer Service Manager
HOUSIT STORES AND HARDWARE
Dar Es Salaam, Tanzania
02.2021 - Current
- Developed, evaluated and analyzed quality assurance scores to develop efficient, effective operations.
- Motivated and counseled employees regarding procedures, disciplinary actions and organizational policies.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
Education
Bachelor of Arts - Statistics
University of Dar Es Salaam
Dar Es Salaam12.2020
Skills
- Sales and marketing
- Business planning
- Budgeting
- Business Development
- Written Communication
- Computer proficiency
- Interpersonal Communication
- Flexible & Adaptable
- Strategic planning
Accomplishments
- Resolved product issue through consumer testing.
Timeline
Sales and Customer Service Manager
HOUSIT STORES AND HARDWARE
02.2021 - Current
Bachelor of Arts - Statistics
University of Dar Es Salaam
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