Daniel Nnko
Dar Es Salaam
Summary
Goal-oriented professional with distinguished experience in various sections in telecommunication industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Acquisition Manager
Tigo Tanzania
11.2022 - Current
- Achieved successful acquisitions results by ensuring that the company is leading in the market share in term of customer acquisition.
- Managed to design and execute well structured and competitive commission and incentive schemes to the acquisition channels which resulted into performance improvement and proper budget management.
- Managed to develop a proper performance visibility in term of reports to the acquisition channel and management that resulted into improving of the acquisition performance.
- Managed to develop number of flexible automated business models that were key to the management in term of making key decisions with regards to acquisition strategies.
- Monitored industry trends, staying informed on market developments and identifying new opportunities for growth through acquisitions.
Pricing Manager
Tigo Tanzania
11.2018 - 10.2022
- Increased profitability by implementing strategic pricing initiatives and monitoring market trends which led in ARPU growth.
- Analyzed customer data to develop targeted pricing strategies for improved customer satisfaction and revenue growth.
- Streamlined pricing processes for increased efficiency, reducing manual work and potential errors by developing proper key pricing KPI tracker which gives all key insights regarding business performance.
- Enhanced collaboration between sales, marketing, and finance departments by providing comprehensive pricing insights.
- Conducted competitor analysis to identify opportunities for competitive advantage through innovative pricing tactics. As a result managed to develop a simplified and competitive product portfolio by reducing uncompetitive products by 80% which became more effective portfolio.
Revenue Assurance Manager
Tigo Tanzania
04.2017 - 10.2018
- Streamlined revenue assurance processes by conducting thought business reviews to identify control weakness which could lead to potential losses. This was followed by ensuring that controls are implemented in all identified areas of weaknesses.
- Managed to perform number of special reviews in different business units which identified revenue and opportunity losses which after being corrected resulted into revenue growth.
- Managed to collaborate with Business units in preparations and review of business cases for new business to confirm if the projections are in line with the company strategy.
- Developed a well structured business KPI dashboard that is being used to track business performance and identify key potential revenue losses. The tool has been used successfully to identify and notify the team and management key revenue losses that needs to be worked on.
- Mentored junior analysts to foster professional growth and development within the team.
Senior Revenue Assurance Specialist
Tigo Tanzania
05.2014 - 09.2018
- Improved revenue assurance by implementing effective control and monitoring processes and data analysis techniques.
- Streamlined billing processes for increased accuracy and reduced revenue leakage.
- Conducted comprehensive revenue risk assessments, identifying areas of potential loss and recommending corrective actions.
- Developed key performance indicators to monitor revenue assurance activities, ensuring optimal efficiency and effectiveness.
- Analyzed trends in customer behavior to identify patterns indicative of fraud or abuse, taking appropriate steps to safeguard revenues accordingly.
Information System Auditor
PwC Tanzania
07.2011 - 04.2014
- Enhanced information security by conducting comprehensive system audits and identifying vulnerabilities for number of clients including banks and manufacturing industries.
- Managed to help clients in identifying potential risk of data breaches by identifying potential control weakness after conducting thorough controls testing.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Education
Bachelor of Science - Electronic Science And Communication
University of Dar Es Salaam
Dar Es Salaam06.2011
Skills
- Data and trend Analysis
- Analytical Thinking
- Performance Metrics
- Sales Strategy
- Competitive Analysis
- Business Development
- Product Knowledge
- Pricing Strategy
- Process Development and Improvement
- Risk Assessment
- Relationship Building
- Team Leadership
Certification
- Certified Information System Auditor (CISA)
- Business and Management development programme. (Gordon Institute of Business science)
Timeline
Acquisition Manager
Tigo Tanzania
11.2022 - Current
Pricing Manager
Tigo Tanzania
11.2018 - 10.2022
Revenue Assurance Manager
Tigo Tanzania
04.2017 - 10.2018
Senior Revenue Assurance Specialist
Tigo Tanzania
05.2014 - 09.2018
Information System Auditor
PwC Tanzania
07.2011 - 04.2014
Bachelor of Science - Electronic Science And Communication
University of Dar Es Salaam
- Certified Information System Auditor (CISA)
- Business and Management development programme. (Gordon Institute of Business science)
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