Damas Joseph

• Assessing key markets and business opportunities for bank’s products and services.

• Formulating and implementing business development strategies and marketing plans.

• Handling business inquiries and generating leads for possible sales, follow-up sales activity and proposal writing.

• Developing new revenue streams while optimizing income from existing lines through innovative marketing and rapid exploitation of changing customer needs and tastes.

• Growing the company’s market share by identifying new markets and creating unique customer products/ services intimacy experiences.

• Grow the number of new new to Bank accounts, carded customer, agents and merchants.

• Managing and monitoring branch budget.

• Monitoring the existing business portfolio and new accounts performance.

• Provide leadership to achieve high performance by ensuring employee development, employee engagement and performance management to deliver organization objectives and goals.

• Fostering partnerships and maintaining business relations with key industry players

• Work with other departments on product / service enhancement and development to ensure our customer are delighted.

• Any other duty as assigned by the supervisor in line with the job description.

• Perform any other duties as assigned by your supervisor.

• Managed and monitored branch budget.

• Monitored the business portfolio and opened accounts performance.

• Provided leadership for high performance by ensured employee development, employee engagement and performance management to deliver organization objectives and goals.

• Fostered partnerships and maintaining business relations with key industry players.

• Cultivated strong client relationships, enhancing customer satisfaction and retention rates.
• Analyzed client needs to offer tailored financial solutions, improving service delivery.
• Coordinated with cross-functional teams to streamline account management processes.
• Developed training materials for new staff, fostering team knowledge and efficiency.

• Analyzed credit applications to assess risk and determine loan eligibility.
• Evaluated applicants' financial histories to ensure compliance with lending regulations.
• Developed comprehensive reports on credit trends and risk exposures for senior management review.
• Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.

• Managed complex client portfolios, ensuring compliance with regulatory requirements.
• Monitored, followed-up and escalated cases to meet customer response commitments.
• Increased referral business by actively networking within the community and participating in local events representing the bank.
• Conducted comprehensive financial analyses to identify potential risks and recommend appropriate mitigation strategies to senior management.