NEEMA ELEUTERIUS NDUNGURU
DAR ES SALAAM
Summary
Dynamic sales professional with a proven track record at Platinum Credit Limited, excelling in goal-oriented strategies and objection handling. Leveraged CRM software to enhance client relationships and drive revenue growth, achieving high customer satisfaction. Adept at adapting sales tactics to market trends, fostering loyalty through tailored solutions.
REFFEREE
MADINA MANENO MOHMAED :- SUPERVISOR
Email: madina.maneno.platinum@gmail.com
ZAITUNI MBAGA
Email: zaituni.mbaga.platinum@gmail.com
Overview
4
4
years of professional experience
Work History
TELE SALES AGENT
PLATINUM CREDIT LIMITED
01.2023 - Current
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Providing reliable and actionable data to support the telesales team to increase efficiency and productivity.
- Providing the customer with information about a company's products or services in order to create interest in the brand
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
- Helping telesales teams identify and qualify potential sales leads
- Converting customer inquiries into sales opportunities
SALES AGENT REPERESENTATIVE
PLATINUM CREDIT LIMITED
10.2021 - 12.2022
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Increased sales revenue by developing and maintaining strong client relationships.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
- Utilized CRM software to track opportunities, forecast sales accurately, and maintain detailed records of all activities.
Education
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY
INSTITUTE OF FINANCE MANAGEMENT
DAR ES SALAAM 11-2020
DIPLOMA - COMPUTER SCIENCE
SOKOINE UNIVERSITY IN AGRICULTURE
MOROGORO 11-2017
Skills
- Goal oriented
- Target achievement
- Objection handling
- Sales strategies
Reading books
Am interested on reading books ,such a thing makes me greater to have new ideas,and put things in a higher position
Timeline
TELE SALES AGENT
PLATINUM CREDIT LIMITED
01.2023 - Current
SALES AGENT REPERESENTATIVE
PLATINUM CREDIT LIMITED
10.2021 - 12.2022
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY
INSTITUTE OF FINANCE MANAGEMENT
DIPLOMA - COMPUTER SCIENCE
SOKOINE UNIVERSITY IN AGRICULTURE
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