Hiking/Natural walks
Christoper Tlegray
IT Technician
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in customer service improvements. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Adaptable to challenging situations and demanding deadlines.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Web developer
University of Dodoma
06.2019 - 11.2019
- Developed dynamic and interactive websites for enhanced user engagement.
- Improved website efficiency with the use of HTML and CSS.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
IT Technician
Justus & Co Advocates
07.2022 - 11.2023
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
IT technical support specialist
Bade Contractors Limited
03.2024 - Current
- Provided quality customer service for enhanced user satisfaction.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Installed software updates, ensuring optimal system performance.
- Followed technical documentation for accurate installation, maintenance and repair work.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Answered user questions about hardware and software operation to help resolve problems.
- Installed new software for users and monitored version and patch update requirements.
Education
O-level -
Presbyterian Seminary
Morogoro 04.2001 -
A-Level -
Morogoro Secondary School
Diploma of Higher Education - Information Communication and Technology
University of Dodoma
10.2018 - 08.2019
Skills
Printer support
Hardware installation
End-user training
Software installation
Technical troubleshooting
Videoconferencing
Verbal and written communication
Hardware and peripherals
Interests
Swimming
Reading and learning new things related to my career
Gaming
References
David Mwakapala.
Head of Department,
University of Dodoma,
Contact: 0716 051 251.
Samson Magezi.
Principal,
Justus & Co Advocates,
Contact: 0718 054 488.
Gebra Eugen.
Managing Officer,
Bade Contractor Limited,
Contact: 0717 925 423.
Timeline
IT technical support specialist
Bade Contractors Limited
03.2024 - Current
IT Technician
Justus & Co Advocates
07.2022 - 11.2023
Web developer
University of Dodoma
06.2019 - 11.2019
Diploma of Higher Education - Information Communication and Technology
University of Dodoma
10.2018 - 08.2019
O-level -
Presbyterian Seminary
04.2001 -
A-Level -
Morogoro Secondary School
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