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Dynamic and adaptable professional with experience in sales, customer service, and administrative roles across recruitment, advertising, and wellness industries. Proven ability to build client relationships, influence decision-makers, and drive solutions-oriented outcomes. Strong communicator skilled in negotiations and time management, currently pursuing a degree in Life and Environmental Sciences at UNISA. Eager to leverage interpersonal skills and sales acumen in a growth-oriented sales or account management role.

Dynamic Customer Experience Officer at Rogers Capital Credit Ltd, skilled in enhancing client satisfaction through effective problem-solving and relationship building. Proven ability to streamline service delivery and train staff, leveraging strong communication and financial analysis skills to drive results and foster loyalty. Committed to optimizing customer interactions and achieving organizational goals.

Customer Service Representative bringing 5 years of experience with top-notch skills in communication, active listening and analytical problem-solving skills. Enhances customer experiences by service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Passionate Customer Experience Officer/Team Leader with 14 years industry experience. Strong leader, inspiring teams to provide positive customer experience with high first contact resolution. I am a critical thinking team player with a positive attitude and competently deliver timely solution focused outcomes. I am keen to become an integral staff member within a Team where I can apply my existing knowledge and advance my skills within a new department. I am enthusiastic to participate in any training opportunities available.
Experienced with customer relationship management and service enhancement strategies. Utilizes effective communication and problem-solving to address customer needs. Knowledge of team dynamics and adaptability ensures smooth operations and customer satisfaction.

Results-driven Customer Experience Officer known for productive and efficient task completion. Possess specialized skills in customer relationship management, data analysis, and service improvement strategies. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences across various touchpoints. Seasoned Customer Experience Officer with solid background in customer service and relationship management. Notable strengths include conflict resolution, problem-solving, and communication skills. Demonstrated ability to influence customer satisfaction and loyalty while driving company success through innovative strategies. Previous roles resulted in improved workflow processes, enhanced team collaboration, and elevated customer experience standards.

Christine Christian Kolowa

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Intern Trainee (Practical training or field)

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Bachelor of Banking and Finance -

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Customer Experience Officer

Direct Sales Officer

Intern Trainee (Practical training or field)

Bachelor of Banking and Finance -

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