Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Generic

CHRISTINE E. MEMBI

Dar Es Salaam

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

8
8
years of professional experience

Work History

Assistant Accountant

Braeburn Schools Tanzania Ltd
09.2018 - Current
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
  • Managed Salary Advances and loans for over 50 staff
  • Used accounting software to prepare weekly and monthly financial reports
  • Maintained accurate and complete documentation to facilitate accounting and filing functions
  • Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system
  • Monitored status of accounts receivable and payable to facilitate prompt processing
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Communicate with suppliers to reconcile invoice payments
  • Maintaining of documents and making sure all files are kept up to date
  • Carrying out office administrative task.

Customer Service Supervisor & Relationship Officer

Equity Bank Tanzania
07.2016 - 08.2018
  • Supervised over 30 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention
  • Generated new business and referral clients in partnership with financial advisors and branch team
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Assessed and authenticated customer exchanges, voids and returns
  • Receive and respond to customer service account inquiries
  • Opening new accounts/closing accounts, transfer of accounts to other branches
  • Overseas fund transfers within and outside bank
  • Setup periodical payment authorities (standing orders) on accounts
  • Cross sell all other bank products
  • Maintained and built close relationships with customers through regular contact and visits
  • Carry out any other duties as may be required by management
  • Identify new markets for different bank products such as new accounts, deposits, loans etc
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals
  • Promote bank products and services to customers
  • Ensure excellent customer care management is given
  • Accept cash deposits and check accuracy of deposit slips
  • Process cash withdrawals
  • Ensure compliance with all internal controls and established policies and procedures
  • Perform other duties as required by management.

Education

MBA - Corporate Management

Mzumbe University of Dar Es Salaam
11.2017

Finance

Catholic University of Eastern Africa
10.2015

Advanced Certificate of Secondary School - Economics, Commerce& Accounts

St. Joseph Cathedral High School
Dares Salaam, Tanzania
02.2013

Certificate of Secondary Education Examination - Business

Marian Girls Secondary School
Dar Es Salaam, Tanzania
10.2010

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • Customer and client relations
  • Critical Thinking
  • Professional Communication
  • Documentation and Recordkeeping
  • Strong Problem Solver

Accomplishments

  • Managed and recorded company's expenses.
  • Produced reports and made changes with results.
  • Consolidated accounts payable,accounts& payrolls.
  • Saved Company from spending more money.
  • Built and maintain strong client relationship.
  • Helped staff to create and join staff savings community(SACCOS).


Hobbies

  • Travelling
  • Community service
  • Watching movies
  • Cooking & baking
  • Listening & dancing to music

Languages

Swahili, English
Native language

Timeline

Assistant Accountant

Braeburn Schools Tanzania Ltd
09.2018 - Current

Customer Service Supervisor & Relationship Officer

Equity Bank Tanzania
07.2016 - 08.2018

MBA - Corporate Management

Mzumbe University of Dar Es Salaam

Finance

Catholic University of Eastern Africa

Advanced Certificate of Secondary School - Economics, Commerce& Accounts

St. Joseph Cathedral High School

Certificate of Secondary Education Examination - Business

Marian Girls Secondary School

Similar Profiles

CREATE PROFILE
CHRISTINE E. MEMBI