CHRISTINA SAIMON
Dar es salaam
Summary
Personable and responsible cleaner with over 4+ plus years of experience in housekeeping and customer service. Solid team player with an upbeat, positive attitude and strong work ethics. Personable cleaner with self-motivated team player with strong attention to details. Maintain high level of professionalism while providing consistent and quality services. Hardworking and able to work long hours and take on extra shifts when someone is out completed training in hazardous chemicals and cleanups
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Hanspaul Company Ltd
08.2023 - 12.2024
- Saved 25% on the annual cleaning inventory by negotiating bulk orders with supplies and actively monitoring the delivery of shipments to sport faulty items
- Increased positive feedback by 21% by responding to guests cleaning requests promptly and reporting maintenance issues to the appropriate personnel
- Check facilities daily, ensuring floors are properly cleaned and polished, glass entryways are wiped down and rubbish is collected resulting in a 30% improvement in client satisfaction score
- Lead a team of 7 young cleaners in providing deep cleaning services according to client requirement, size of the premises, and any additional sanitation requests, increasing proficiency and productivity 40% within the first quarter
Cleaner
Parrot Hotel Tanzania
08.2019 - 02.2023
- Implemented a new cleaning schedule to reduce cleaning time by 15% resulting in improved efficiency
- Identified faults in cleaning equipment and reported to the management team, resulting in a 50% reduction in equipment downtime
- Covered an area of 5000 soft with limited supervision, achieving an average score of 9.5/10 on client satisfaction surveys
- Reduced customer complaint by rate to below 5% by responding to staffs and guests’ inquiries promptly and employing safety with zero accidents
- Dishwasher and table cleaning
Assistant Cleaner
Gold Crest Hotel
03.2020 - 07.2021
- Kept all premises in optimal sanitary conditions, using chemicals safely and as instructed by the director of housekeeping
- Ensuring high standard of cleanliness of offices reception areas, corridors and lifts
- Cleaning, disinfecting and replenishing washrooms to ensure adherence to required hygiene standards decreasing customer complaint by 34%
- Promptly and efficiently emptying waste bins and transporting waste to designated areas increasing hygiene standard by 50%
- Cleaned and serviced visitor and guest’s bathrooms which included toilets, showers, basins, taps, mirrors, surrounds, tiles and pipes resulting in 55% good feedback rate
- Dishwasher and table cleaning
Education
Ordinary Certificate Of Secretarial - Secretarial
Prosperity Collage Arusha
Arusha 03.2019
Ordinary Secondary Education -
Lazeli Girls Secondary School
Arusha11.2013
Ordinary Primary School -
Kijenge Primary School
Arusha11.2009
Skills
- Excellent communication
- Time management
- Attention to details
- Physical fitness
- Strong work ethics
- Adaptability
- Team player
- Positive attitude
- Customer care
- Training development
- Driving skills with license
Certification
- Oct 2002 Computer application certificate Desktop computer technology college in Tanzania
- Jan 2023 Police Clearance Certificate Tanzania Police Forensic Bureau
- 09 June 2023 Certificate of Best Worker of The Year Parrot Hotel Tanzania Arusha, Tanzania
LANGUAGES
English B2 Advanced
Kiswahili C2 proficient
French A2 intermediate
Additional Information
What Am I looking For
Hoping to be able to be given an
opportunity to work with you and
build my experience.
I am exploring new opportunities,
ideas and techniques and add
value to the company.
I would love to be part of the
Cleaning team so as to work
together and reaching the
Hotel goals.
I can adapt to the Hotel/Companies culture
quite easily as I am from a vast
community and different skills.
Timeline
Warehouse Worker
Hanspaul Company Ltd
08.2023 - 12.2024
Assistant Cleaner
Gold Crest Hotel
03.2020 - 07.2021
Cleaner
Parrot Hotel Tanzania
08.2019 - 02.2023
Ordinary Certificate Of Secretarial - Secretarial
Prosperity Collage Arusha
Ordinary Secondary Education -
Lazeli Girls Secondary School
Ordinary Primary School -
Kijenge Primary School
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