Christina Benjamin Mghwae
Dar es salaam
Summary
Organized and reliable candidate successful at managing multiple priorities within a positive altitude. Willingness to take an added responsibilities to meet team goal. Reliable employee any relating job position, Offering excellent communication and good judgment. My key strengths are flexibility, good team member, self-motivated, interpersonal and presentational skills, outstanding verbal and written communication skills, hard worker and well-organized with excellent leadership abilities. These enable me to streamline my focus on being a value and purpose driven professional who will facilitate positive impacts for the benefit of the community and nation in general.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Credit Officer
VisionFund Microfinance Bank
03.2019 - 03.2025
- Promoting VFT loan and other products to potential customers, screening them against the eligibility criteria’s assess the loan and recommend to the credit committee.
- Conducting Business and Home visit to clients with a view to verifying if the business produces a regular income to enable the client to pay back the loan.
- Conducts cash flow analysis and credit assessment to determine client’s credit worthiness and character assessment including ensuring client are well known to their respective location including the local government authorities.
- Marketing research understand customer needs, preferences, and market trends in order to get more customers.
Credit Officer
VisionFund Microfinance Bank
03.2019 - 03.2025
- Promoting VFT loan and other products to potential customers, screening them against the eligibility criteria’s assess the loan and recommend to the credit committee.
- Conducting Business and Home visit to clients with a view to verifying if the business produces a regular income to enable the client to pay back the loan.
- Conducts cash flow analysis and credit assessment to determine client’s credit worthiness and character assessment including ensuring client are well known to their respective location including the local government authorities.
- Marketing research understand customer needs, preferences, and market trends in order to get more customers.
Customer Service Representative
TTCL
01.2018 - 10.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
Marketing and Public Relation Officer
Standard Radio Singida
02.2017 - 01.2018
- Contribute in the implementation of marketing strategies for the radio to be listened in different places.
- Plan advertising and promotional campaigns for products or services on a variety of media (social, print etc.)
- Conduct market research to identify opportunities for promotion and growth.
- Organize and attend marketing activities or events to raise brand awareness of the company.
Education
Bachelor of Business Administration - Marketing
Arusha University
Arusha01.2016
Advanced Certificate of Secondary Education - undefined
Weruweru Girls High School
Moshi01.2013
Certificate of Secondary Education - undefined
Murigha Girls Secondary School
Singida01.2010
Certificate of Primary School Education - undefined
Sumaye Primary School
Singida01.2006
Skills
- Microsoft Office
- MS Word
- Excel
- Internet
- Customer service
- Hard worker
- Marketing
Certification
I, Christina Benjamin Mghwae, the undersigned, certify that to the best of my knowledge and belief these data correctly describe me, my qualifications and experience.
References
- Mr. Thomas Losioki, Regional Manager at Vision Fund Bank, Dar es Salaam, 0688891497, tlosioki@vftz.co.tz
- Mr. Malunga Mbara, Accountant at TIA University, Dar es Salaam, 0757905387, malunga.mbara@gmail.com
- Mrs. Eliwaja B. Mghwae, Assistant Registrar Officer at Singida Municipal (RITA), P.O. Box 01, Singida, Tanzania, 0755 042 186
Timeline
Credit Officer
VisionFund Microfinance Bank
03.2019 - 03.2025
Credit Officer
VisionFund Microfinance Bank
03.2019 - 03.2025
Customer Service Representative
TTCL
01.2018 - 10.2018
Marketing and Public Relation Officer
Standard Radio Singida
02.2017 - 01.2018
Bachelor of Business Administration - Marketing
Arusha University
Advanced Certificate of Secondary Education - undefined
Weruweru Girls High School
Certificate of Secondary Education - undefined
Murigha Girls Secondary School
Certificate of Primary School Education - undefined
Sumaye Primary School
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